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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.7 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the large screen size for streaming movies and the overall fast performance of the laptop. They appreciate the affordable price point and the inclusion of a DVD drive. However, some customers have concerns about the battery life and the graphics capabilities of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 397 reviews
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this laptop I brought for my grand daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use for school, he likes it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Defective not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied at all keep freezing and doesnt stay charged for morecthan an hour. Past my 14 day return period so I guess im stuck with it. So unhappy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was better than expected, excellent quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't purchase for kids school

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good basic laptop but I purchased this for like son to do his schoolwork.. He was on able to do his homework at see saw I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ...great price......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Bought This Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop For the Price. It Has Everything I Need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping for the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little too soon to review but i have high hopes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product and the price was great.

    I would recommend this to a friend
  • Cons mentioned:
    Boot time

    Rated 1 out of 5 stars

    Slow and laggy !!! Don't waste your time !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a nightmare. Coming out the box it was super slow and laggy. It took over 2 hours to download updates and it got stuck on the blue updating screen. Every time it reboots it took 3-5 minutes for the computer to turn back on. After all the updates were complete it still took forever for the laptop to turn on. Pulling up any browser and going to a web page was super slow. I returned it the next day and purchased a better laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is ok, I really hate that the keys do not light up! it works, but is slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Laptop, Slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like it as much as my Lenovo. This is much slower even though the same specs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Boot time

    Rated 1 out of 5 stars

    Deeply disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop based on my prior positive experiences with HP, and that was a mistake. Even after reinstalling Windows 10 it still takes several minutes to boot, and then several more minutes just to launch Edge (without installing any other programs). Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    you have to buy word and excel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very upset that word, excel, and other programs where not included with the computers operating system

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    T

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent monitors brought one for son for Christmas 2020 and purchase another one for his birthday!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad computer once you take off all the preloaded stuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth The Money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid almost $550 for this laptop. Didn’t last 2 years

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer froze up. Takes too long to restart. Nice feature having a cd,dvd read and writer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pc computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very wide! It has some weight on it runs pretty good

    I would recommend this to a friend