Customer Ratings & Reviews
- Model:
- 17-by3021dx
- |
- SKU:
- 6430669
Customer reviews
Rating 4.4 out of 5 stars with 397 reviews
(397 customer reviews)Rating by feature
- Battery Life4.0
Rating 4.0 out of 5 stars
- Speed3.7
Rating 3.7 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the large screen size for streaming movies and the overall fast performance of the laptop. They appreciate the affordable price point and the inclusion of a DVD drive. However, some customers have concerns about the battery life and the graphics capabilities of the laptop.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
HP Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with product. Has start-up issues and battery issues.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Works Well
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, laptop for the price. The laptop is a little heavy but still nice.
I would recommend this to a friendRated 3 out of 5 stars
the keyboard does not light up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the key board lit up if feeels kind of dated its a laptop it does its job
I would recommend this to a friendRated 3 out of 5 stars
slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its nice, but slow....................................................
I would recommend this to a friendRated 3 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far enjoying. Just have to get use to a HP have always had DELL.
I would recommend this to a friend- Cons mentioned:Boot time
Rated 1 out of 5 stars
Cute, Sleek, but Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is quite heavy and because its i3, it's slower than I like. I turned the power on and never got to use it because it took forever to load. I had to return it.
No, I would not recommend this to a friend - Pros mentioned:Screen size
Rated 1 out of 5 stars
What can I say, really?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG, where do I begin? It freezes, it's sloooooww, it's awful. But, the upside is, it's cheap, it's 17.3", and we only need it for middle school work.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Slow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have utilized this laptop very little so far, only to log in to my remote desktop at work, which it runs fine for. However - It boots up extremely slowly. I have downloaded no new programs and all the default programs take forever to load.
No, I would not recommend this to a friend- Cons mentioned:Boot time
Rated 1 out of 5 stars
Poor operating unit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two months after owning this, the entire screen started to shake, very slow operating, takes a long time to start up. Not impressed with this model based on the price of it.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Worst laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Weak case worst laptop ever bought only has HP logo no series so dont know what to buy part for Waste my money ... case broke where the hinge is
No, I would not recommend this to a friendRated 1 out of 5 stars
First BAD Computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first problem computer I have ever purchased from Best Buy, or from HP! The machine is slow, unresponsive, and gets bogged down with the smallest of tasks. I was only running Word, plus emails, and browsing software options, but couldn't navigate anywhere. Horrible machine. I donated it, with a letter to Veterans included with the device warning of its poor performance. My son, working for a tech company, couldn't make the device work, either! Do NOT buy this.
No, I would not recommend this to a friendRated 1 out of 5 stars
The WORST!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within the last 2yrs this is my 2nd computer same type and brand. The 1st one it kept freezing and glitching and just finally decided to give out (the screen that is) so March of last year I ordered another one same kind same brand and just a little over a year later today I'm having the same issue I am so sick and tired of these companies getting us for our money over $500 on a laptop and can't even get 2 years out of it this is ridiculous!
No, I would not recommend this to a friendRated 2 out of 5 stars
I don't have it anymore :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly I had to return it to the store... it was defective, really slow (crazy slow). But I can say that the service was more than excellent!
No, I would not recommend this to a friendRated 2 out of 5 stars
Not for work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this as it was super slow. Definitely affects productivity when you constantly have to wait for every single thing you run to load.
No, I would not recommend this to a friendRated 2 out of 5 stars
George
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operating system very slow, not just internet connection. Internal operation very slow. Takes a long time to bring up operating system.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in January now it won’t stay charged pass 10% and it keep going black by itself.
No, I would not recommend this to a friend Rated 2 out of 5 stars
some of it works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.computer is slow. dvd player only works occasionally, but not always; very annoying-will not purchase another HP product
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working well in less than a week of having it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had the computer for a month and it's already giving me issues. I was not offered the protection through the site when purchased and was not notified by the phone worker about the short 14 day return policy. Now I am stuck with a broken computer
No, I would not recommend this to a friendRated 2 out of 5 stars
Don’t buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this 9 months and it no longer works.
No, I would not recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love it. it great and has alot off memory. it can remember your password so it wont be hard for you to remember. it has a big screen. anyone who is looking for a laptop that has a big screen and still play disc movies or cds this one is for you. i love it so much
I would recommend this to a friend