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Customer Ratings & Reviews

Your price for this item is $424.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.7 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the large screen size for streaming movies and the overall fast performance of the laptop. They appreciate the affordable price point and the inclusion of a DVD drive. However, some customers have concerns about the battery life and the graphics capabilities of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 397 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of my laptop. I can read everything on the screen easily. The only thing I am having trouble with is that it is Windows 10 and my desktop computer is Windows 7. It is taking a while to adapt to the change!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very terrific laptop computer i would buy and seems like i do recommend this laptop its worth it, better than my old Lenovo, which i dont have anymore

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Virtual learning Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for grandson for virtual learning. The large screen is grate for virtual learning and the WIFI radio is solid no dropped signals. He loves his laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best but for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and then some. Good color and able to handle several tasks at once without noticeable lag time. Price was right and gives me as much as a similar HP that costs 3 times as much

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good home use computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not the latest in technology, it is a good buy, I wanted a CD/DVD player and this had one. This I3 processer in this appears to be just as fast as my old I5. Good home use computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for myself, since I will be starting online school in the spring. I was nervous about the laptop because I bought it on clearance, but so far, i have been pleasantly surprised. it is very versatile and I have no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Enjoying the updated features and speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, the speed is great, still getting things organized and moved over from my old laptop. Which was also a HP and over 10 years old!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Slow and heavy laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model to get the large display. The display is great however the processing speed is very slow and it disrupts and screws up any entries if you type before it fully "ready" It seems to always be running something in the background which causes these momentary freezes. Battery life is short due to size of screen

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ideal for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this computer for my kids and their school's project and assignments. I like the big screen that is easier for them to read online books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price and doesn’t sacrifice On quality I recommend for anyone looking for a good product at a reasonable price that will do pretty much anything you’d need it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Laptop For The Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for the price. Nothing over the top spectacular, but for less than $500.00, there is nothing I can say in the negative.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    H.P. 17.3 A Work Horse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H.P. 17.3 . Last laptop lasted 9 years and still going , only thing I dont like is all the spam that comes along . I hate windows 10 . Paired with a H.P Printer and no problems .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very nice, but the battery doesn't last very long. Other than that, it's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Ideal for students

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The physical dimension, speed vs. drive memory is ideal for my high school niece. Can’t beat the price. It’s HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it all for a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great productive computer. Enough space to load Microsoft office suite and watch videos and play games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic laptop.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quick and easy booting up times and smooth performance. Well worth the money. Only wish it had a disc drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Like A Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaces an older one (5 - 6 years old) that was almost identical. It meets my needs perfectly and has been reasonably easy to adjust to the few minor differences.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good fir the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the money. Not a lot of bells and whistles but a solid performer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life is not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great except the battery life is terrible, even though it is brand new. Remember the iPhone 6? It's that bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new 17.3 in. HP Laptop! This is an excellent product, and I will purchase items from Best Buy again.

    I would recommend this to a friend