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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1247 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the large screen size, price, and performance of the 17.3" Laptop. They appreciate that it is easy to use and comes with Windows 11. However, some customers have concerns about the keyboard's readability, battery life, build quality, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,247 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good laptop, kind of big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a laptop for school. I was looking for a big screen and something with a number pad. It’s a bit big for my liking but I like the processing speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new hp laptop! It is so sleek and the keyboard buttons are so cushiony! I love all of the options it gives me! I would recommend this laptop to anyone and the price was so affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice computer, does everything a more expensive computer does. is perfect for day to day use, would highly recommennd.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you go big you don’t go back; an overlooked thing that is amazing about this computer is it has an NVME2 SSD, it is about 6x faster than traditional SATA hard drive. It is stupid fast for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best laptop I've owned yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. It's so easy to type on and I love the larger screen as well as th placement of the mousepad on it. My wrist doesn't get in the way when typing and mess things up.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop helps a lot with my job and school especially where I can see the screen. The only thing I wished it had was lights that show up on the keyboard to see the letters better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    personal work shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first this HP laptop was A bit confusing to set up. but with some help from the geek squad, & common sense, pretty good little machine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worked for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 5 year old HP Lap top which still worked fine. The speed is much faster on my new one. After an initial loading Glitch which geek sqd fixed. I am very happy with my over all purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather simple. It's a good laptop & was at a good cost, and the Geek squad was quick to help my wife xfer everything from her old laptop over to the new one & set it up for her.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an ok computer. It works for the basics like browsing and MS Office. It’s too large for my needs with the 17” screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice , large screen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect screen size and capabilities for my mom. She prefers large screens for better visibility. And she works as a school teacher, so the specs on this are more than enough for her uses.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop super fast startup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to try out windows 11. Have not used another computer since. Super fast at start up. Put in a 512 card, now plenty of storage

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Silver Surfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large FHD screen is fantastic. The speed of operation is fast as lightning. Time it takes from out of box to fully operational is quick and easy. It's very large and cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop surprised me at how much I like it. Great size with numbers keyboard. Great touch, look, clarity of screen. Light weight too. They made the purchase easy and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. No problems so far. Retired. No gaming use here. Works ok for surfing and managing personal business. And streaming our favorite radio to our bluetooth speaker system.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good laptop, good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase - we have been very satisfied with HP laptops as they are very reliable and a good value...really like the big screen on this one and the price was attractive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i care is that it isnt an oversized over glorified cell phone that they call a laptop. This laptop actually does what a computer is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice wide display screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop and well worth the money. The set up was a bit tricky for some reason with wifi but cannot complain. The display is wide and bright and definitely better than a smaller 15 in display.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have just started to use it regureally. the laptop works very well. my limited knowledge of computer is most of my problems but this one seams to help me out. glad I went to BEST BY.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Writing again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having an all-in-one computer, we are enjoying the portability of the laptop. We are easily finding our way around the programs and happy with our HP laptop selection.

    I would recommend this to a friend