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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1247 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the large screen size, price, and performance of the 17.3" Laptop. They appreciate that it is easy to use and comes with Windows 11. However, some customers have concerns about the keyboard's readability, battery life, build quality, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,247 reviews
  • Rated 1 out of 5 stars

    Piece of junk!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NO idea how this laptop has the positive reviews that it has. I have never owned a bigger piece of junk before and I've had a lot of computers of all styles and brands. Everything from the keyboard to the hard to read keys to the ethernet port are a poor, poor design. From the beginning I've had issues with it staying connected to WIFI. I've read that it could be due to Windows 11 but this is not the issue with this computer. It has to do with the drivers, I've done everything I've been advised to do and nothing fixes it. My husband who is in IT also is at a loss. A laptop of this nature should not have the driver issues this thing is having. I can only think I got a bad computer. The issues I've ran into trying to fix it is a joke. I will NEVER buy an HP again. And I also happen to be the buyer for the company I work for, I will make sure we do not buy any more HP's as long as I am there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop for the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the $. A little slow when streaming video but otherwise great.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Go 17.3 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is sleek with a big screen the only thing is the key board doesn’t light up during the later hours of the night

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    good budget laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    boots up quickly, perfect for office tasks and school, 17.3" is handy when working with wide tables/columns in MS Excel

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, use it for almost everything. Seems pretty fast to me and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP-17.3 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is reasonable, the functions meet all of my needs. I will recommend this item to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work just fine; it was a Christmas gift for my wife and the stuff she has added to it run just fine. Good Wi-Fi and seems to run very fast, so far. Inexpensive option for surfing the web and doing some work tasks. This is by no means a high end gaming computer or CGI movie maker, but it works and if my kids don’t ruin it, it should last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP LAP TOP REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it.Excellant Quality. I love the screen size Nice starter computer for me to learn on.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop at the right price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. It's reliable and the right size to go anywhere I need to go.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Always happy with Best abut.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. The price was very good. It had to be ordered and arrived exactly as stated.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP - 17.3" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 17.3" Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver excellent for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a 7 year old laptop. The learning curve was nearly flat. Easy to use and understand. I have never had anything but a Dell but am very satisfied with this HP. Purchased, picked up at curbside, then made appointment for Geek Squad to install it. Very easy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife - Christmas gift. Great laptop for the price, was easy to get it out of "S mode".

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for Business!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Excellent Value. Easy to use. Excellent display. Light design. Love the keyboard too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, great speed, love how big it is and it's very light which I love

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for a GREY PANTHER HP IS QUALITY GOOD DELIVERY

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Purchased as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good value for a computer for my Granddaughter for Christmas. She is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful value. Big screen and nice touch on the keyboard. As a touch typist, this is important.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop and its fast i use it for wor and my son for school and it fits both are needs

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. The only thing I would do Differently would be get a laptop with a lighted keyboard.

    I would recommend this to a friend