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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1247 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the large screen size, price, and performance of the 17.3" Laptop. They appreciate that it is easy to use and comes with Windows 11. However, some customers have concerns about the keyboard's readability, battery life, build quality, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,247 reviews
  • Rated 5 out of 5 stars

    Great lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is bigger, but I wanted a bigger lap top so I could see words easier, and use it to stream shows too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with everything. Shopping experience, helpful staff. Products and quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good home computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good price point. I use this computer at home for banking, news weather and social media app and shopping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought a new one not a used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great but it wasn’t new.. someone else’s info was on there. I paid for a new computer not a used one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this laptop for almost 6 months so far it is been good. I likes it's keypad very soft and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a Christmas gift, so can't review the product. But got OUTSTANDING Customer Service at Best Buy in Mishawaka, IN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great assistance in finding the right laptop and getting suggestions for enhancing the workability of the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop no issue's awesome product able to connect other devices no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found an HP computer on sale and have been very happy with my purchase. It was fast and easy shopping in-store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this laptop. Great screen and is quick. Great overall computer. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Love the big display. Nice to have a numbers keypad. Only had a couple weeks but no problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Gifted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this computer better than the Macbok. She is enjoy her gifted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When a Chromebook just isn’t enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for an older one. It meets the needs yet inexpensive. Will serve its purpose well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it and great price; I really needed a new laptop and looked and looked. This was a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and good value. The Geek Squad transferred all of my data. Everyone was professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter as a Christmas gift. She's graduating this year and will be starting college this fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't want a new one but I love this new computer. It has a great display and the keyboard is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Clean look, big keyboard. It has all the settings for touch screen but it doesn’t respond. It was a great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this laptop. One of the best purchases I have made at Best Buy. My girlfriend loves her laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cats

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish i would of got a dog instead of this i spend way to much time getting likes then walking my dog

    I would recommend this to a friend