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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1247 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the large screen size, price, and performance of the 17.3" Laptop. They appreciate that it is easy to use and comes with Windows 11. However, some customers have concerns about the keyboard's readability, battery life, build quality, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,247 reviews
  • Rated 4 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Was searching for a budget device for my daughter and it exceeded expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other brands and they do not even compare to the HP Brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No backlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the computer. The only downside for me is that it doesn’t have a backlight for the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer for an older user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent computer for an older user. Large keys and also a easy screen to brighten or darken as needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop! This is the second HP I have bought. Have bought others but they don't last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet for little ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Able to connect to the internet very easily. A very durable tablet for a young one.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Issue with keys

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, except for the keys needs to be lighted, otherwise works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new hp with windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is amazing. doing zoom on this is so easy, going into sites l use often is so quick and easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, but limited.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Really depends on purchase price. Let’s be honest, this thing is not fantastic. With an i3 processor, this isn’t going to be amazing, but if you need it for simple computing functions, it’s decent. The screen isn’t amazing, and this thing feels like it’s inexpensive, but a computer for $400 is what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful & Blessed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift for my husband about a month ago, so far no issues and my husband says he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just the right size and the right weight for me to take with me at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough computer for people not using large data bases and spread sheets. Not fast enough for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! And the customer service at Best Buy from Stacey was excellent. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best Laptop I have ever had in my life. HP is the number one in my book for Laptops, Printers etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic laptop. Somewhat disappointed at the sound quality but it meets the needs for email, writing and social media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaced my old one. It is great. Very fast. Runs like my old one so is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP Laptop, very happy with my purchase. Always satisfied with the products that I get from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this labtop for my daughter and she love it the plays sims 4 and it is a really good working labtop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but the keys are hard to see in low light and Senior eyes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent holiday price !! Great labtop for the price. Wide screen great for watching you tube or any video

    I would recommend this to a friend