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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1247 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the large screen size, price, and performance of the 17.3" Laptop. They appreciate that it is easy to use and comes with Windows 11. However, some customers have concerns about the keyboard's readability, battery life, build quality, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,247 reviews
  • Rated 5 out of 5 stars

    Good in this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Customer buy Hp pc Hp have to give free software like Microsoft Office etc.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Good and bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy with screen clarity being nice. Laptop was surprisingly heavy and slow. Sometimes mouse clicks did not respond. Possibly faulty hardware or the processor was significantly slower than my prior AMD Radion chip

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Screen size matters

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift love the screen size! Smaller is not always better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, does what i need it to do just for basic stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. great picture and the WFI is really fast. Great for zoom meetings

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    HP = Horrible Piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is slow, bulky and it's hard to see keys!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Melody’s Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase! I’m still try to figure out how to put Google search on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    online order is simply and quick. Much information is there to read about the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Met expectations for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met expectations for the price. Had to make this purchase in an emergency and am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good For Running Multiple Pages

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Run Karaoke And Needed A Back Up Computer And Was Impressed For The Price !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need it to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to have had a CD drive. Getting used to Windows 11. Keyboard has a nice touch to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy For Your Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always bought at Best Buy.Easy purchase on line and alway good prices and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and excellent laptop and would like to recommend to other peoples

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen somewhat heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, love the 17” screen. It is heavy but I don’t move it to often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Meets all of my expectations. Still working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computor, and the size is great. Do many things with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Display is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at a discount price and I think this is a great laptop. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but too large

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lapto was good, but too large for me. I had to return it, but the delivery was good and timely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy is the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a HP laptop. Pleased with product and with support from Kiersten in Reading store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to set up and is working fine. It is light just what my husband wanted.

    I would recommend this to a friend