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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1247 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the large screen size, price, and performance of the 17.3" Laptop. They appreciate that it is easy to use and comes with Windows 11. However, some customers have concerns about the keyboard's readability, battery life, build quality, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,247 reviews
  • Rated 5 out of 5 stars

    Online Order & Store Pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as described, fast & easy ordering process. Pickup was simple & efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works for what i need it for, but the sound is low on videos and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and ready to use. Love the keys on tops and on the side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Please with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and loving my HP 17.3 computer and the air fryer real cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. My my life mote ease. I tealy tecomm this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 17.3” 8GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wide screen and battery holds a charge for a few days, excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and performance. Couldn’t be happier with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer !! Use it daily. Really great for the price I paid too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and can handle my projects and college work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service polite knowledgeable and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service polite knowledgeable and helpful while I was picking up my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bsic computing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent basic computer. If you are looking for simple use this works great.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 2 out of 5 stars

    Keyboard is not backlit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop, but the keyboard lacks backlighting. This makes the keyboard more difficult to use. Had I set this up immediately, I would have returned it. The laptop is ok, but not fun to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Intel CORE i3.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need if you want to pay your bills online or to use for business purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop. Good Purchase.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads up fast. Enough memory to store data. Excellent for student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay, but not the best, I've had a better Laptop, this is hard to get started.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP 17.3" Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with wide screen. Nice camera with good resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just want I was looking for. The women who helped me was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good computer for a good value. At least at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop serves all my web surfacing and Microsoft Office applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Costumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to have a computer for my kids virtual schooling works well.

    I would recommend this to a friend