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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1247 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the large screen size, price, and performance of the 17.3" Laptop. They appreciate that it is easy to use and comes with Windows 11. However, some customers have concerns about the keyboard's readability, battery life, build quality, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,247 reviews
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift to my wife to replace an older 11.5 in, laptop. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. Will purchase again Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a laptop with a disc drive, DO NOT BUY THIS MODEL. lOOK ON AMAZON OR ELSEWHERE if you want a internal DVD drive. If you want to play a DVD movie or download software from a disc, YOU Will NEED AN EXTERNAL DISC DRIVE. Make sure what you buy uses a cable compatible wih the available ports on this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is as advertised shipping was prompt a smooth transaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I could have bought. It runs smooth with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I bought was great. The service was great and the staff was friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a gift after reading reviews. I believe the recipient will be pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. This laptop has great background displays when you open it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT. Arrived very quickly and in perfect condition. Good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it clear picture right size just right for me has all I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Will definitely recommend Best Buy to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that it is slim and its big screen that I can see everything better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop`

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have enjoyed this laptop. It has performed to my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen too big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was huge! It would not fit in a backpack for school, so I returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... Super Fast..no issues whatsoever, satisfied customer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed and nothing more. Nice to have the larger keyboard again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the laptop purfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop nice built fast worth the money and more for sure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should have explored in store.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about the size of the screen. It actual makes things harder for me to read, my bad decision. I should have gone smaller and touch screen. My son does like the screen size. We are still having problems setting up printing and getting it to do Facebook and talk with out other systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Much faster. Love the larger screen. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful and works nicely. Definitely what I wanted out of a laptop.

    I would recommend this to a friend