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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1247 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the large screen size, price, and performance of the 17.3" Laptop. They appreciate that it is easy to use and comes with Windows 11. However, some customers have concerns about the keyboard's readability, battery life, build quality, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,247 reviews
  • Rated 1 out of 5 stars

    do not buy HP products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only couple months old used it about 10 times to check email has 90b trouble code fan,cap led and power led light does not lite up piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service???

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to thank you for selling this computer to me a week before it went on sale for $150 less. Thanks for the heads up..,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive crashed !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months and the hard drive crashed and has a fatal error HP will not honor warrrenty !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a crazy sound when loading, battery only stays charged for maybe 3 hours at the most.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after a few weeks, wouldnt hold a charge, a fan went out. kept crashing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop and I really like the size and the battery life is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bum computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate this computer, old, big and awkward tried to return but wasnt allowed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this computer. The way all of my information displays is horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Underreview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No CD OR DVD drive. Trash. Wouldn't recommend it. FYI don't purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience. No computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was not properly executed. Promises made promises not kept.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its says for “casual gaming” it cant handle basic games

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't like item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow want to return this item don't like it at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expected an i5 rather than i3. - 50 characters min

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Afee said it’s expired I just purchased on 12/24/2021

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, it’s very big and hard to use………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as you described No more buy from Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Compare to I5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, even it is I3 but it works better then any I5. It is good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 4 out of 5 stars

    New Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has only been a few weeks, but I am happy with my new H-P laptop. It is a lot faster than my old laptop and I like the larger screen. So far, I think I made a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 4 out of 5 stars

    Overall good review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good once I ditched the Windows 11 S mode. Speed is good and I like the large screen (eye have poor eyesight).

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HP 17.3 Laptop SO WORTH IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the HP laptop to anyone looking for a good deal. I first owned a Lenovo laptop had for years then I finally broke down and purchased the HP laptop. I was pleasantly surprised how easy it is to use; very sleek and easy to follow setup instructions took 5 min then ready to go. The 17.3 screen size is a bonus nice feature. Display screen high-definition colors. I am a happy customer, you will not be disappointed.

    I would recommend this to a friend