Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $439.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1247 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the large screen size, price, and performance of the 17.3" Laptop. They appreciate that it is easy to use and comes with Windows 11. However, some customers have concerns about the keyboard's readability, battery life, build quality, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,247 reviews
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great very useful laptop does everything and more than expected

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to open. everything is smooth. Have to have it tilted to see keys everything is silver. When BB transferred from old lap top they loaded Windows 12 without asking. Hard to learn (I'm old and don't do computers) I'm not that happy with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    Great laptop value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this laptop. I love the 17.3" screen. It has everything I need and is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 4 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal of the day purchase. Upgrade from a 2 yr old $200 bare bones HP. Larger screen is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size screen and high quality graphics. Super fast and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality laptop and imagen display. Good for work and entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Screen size

    Rated 5 out of 5 stars

    Patty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and the bigger screen makes it easier to see. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Windows 11 Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the new HP computer. It's much faster than my old one. A Windows 11. Very sharp picture.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this laptop, I thought it was too big. However, the more I used it, the more I liked it. The screen is large, but this allows for a better view of everything. I like that it has an ethernet port, so I do not have to use wifi all the time. It also has a number keypad on the right side, which mimics my work computer. It is super fast when booting up or loading websites. I would definitely purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Its worth the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast easy to use and priced great i would recommend it for anyone updrading to a new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    HP Laptop purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it as a Black Friday deal. Good price point. Has the speed and size I was looking for in a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Very Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 17'' screen, touch and feel. I love the speed while surfing the web. i love the fact that it is easy to bring my work home with me without any interruptions ( very helpful that my office computer and printer is a new hp device as well as they all sync nicely together and along with my note 20 ultra plus 5G. I do not like that i can not play my regular games as it does not support google games. all in all though i do recommend this device to others.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large screen and processing speed. Preinstalled Windows 11 and the web based office is also very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigriv

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine, very responsive keyboard with nice craftsmanship

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Hp -17.3 laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop to anyone it’s fast lotta memory overall it was a good price

    I would recommend this to a friend
  • Cons mentioned:
    S mode

    Rated 4 out of 5 stars

    Good computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. Meets my needs. Exception being the S mode. I’ve downloaded the security provided by Microsoft , not being a tech person. WEBROOT comes with my purchase, I keep getting notifications from Best Buy to install but S mode will not let me. When I purchased,I read the reviews and this was talked about so when I bought it I asked the sales person who said she never heard of this, basically have a good day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall quality desktop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HP for few years now. All models are well polished, good performance, sleek appearance. Warm recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    it nice but!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its large very large, some will like this and some want. But if a bigger screen is your thing your good. Its letters on the keys is a problem in some light conditions, this can be tricky, this may be a problem for alot of people. it works well and its fast. A good laptop really. The guy at best buy was great help and shipped it fast. Great job BEST BUY

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A gift for Mom

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Mom's Mother's Day gift and birthday gift. She requested this personally just in case she works from home in the future. She wanted a 17- inch screen or bigger. She is not a tech person or working from home. She is just playing solitaire, memory games, reading emails, and shopping online. However, my sons suggested this laptop for Intel Core, and I suggested the HP brand to my mother.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and responsive. Very easy set up. Brilliant screen and plays back video flawlessly

    I would recommend this to a friend