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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 193 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 17.3" Laptop for its fast performance, large screen, and affordable price. Many users find the laptop suitable for work from home tasks. While some customers appreciate the lightweight plastic build, others express concerns about the keyboard's readability and the overall build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 193 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter and she is very happy because it is very helpful on her daily job. The computer is fast and has a good quality display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price! Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace the HP I bought three years ago. I work from home and am a full-time student. Works great for how I need to use it. So far, so good!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great budget Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect bang for the buck. I use it was a travel computer and handles everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I wanted. I'm still getting used to Windows 10 but I'm sure it won't take long. I knew from the reviews that the keys were not backlit and somewhat difficult to see in certain situations. I find that as long as I adjust the lighting around me this hasn't been an issue. I also placed a small sticker above the odd placed power key which helps to locate that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and a Bit Noisy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had pretty bad luck with this laptop. I'm not quite sure why, as other folks here seem to be doing okay with the same model. The challenges that I've been facing are lag with bringing up webpages, especially e-mail, video streaming services, and other loading websites. The issue is not the WiFi, as my work laptop (an HP Pro), works very quickly on the same WiFi. Additionally, this laptop makes quite a bit of noise when it seems to be loading these pages or lagging in general. I have recognized that, with gmail, I'm unable to access it, unless I have 10 minutes to set aside to wait or refresh the page many times. I would not suggest this model, with my experience, but it seems like others have had good luck, so maybe I just have an outlier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer. I love how big the screen is, perfect for watching movies and playing games. Also allows you to look at two pages at once.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Love the screen size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is great. Be aware there is no backlight keyboard but it wasn't worth an extra $500 to get one with that option.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Fast. Love it so far! Only thing I don't like is the location of the power button. In an odd spot but not a huge deal or deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Much better than my Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for my work, to replace my current laptop which is a Dell and is so slow. The HP blows my current laptop out of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Wife who went back to School and this PC performs beyond our expectations. Love the Big screen and the long battery Life.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my HP lap is amazingly fast and so fluid and steady so far absolutely zero spooling when watching Videos online great Buy and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Another Great HP product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop. It's quick with plenty of storage available. The 13GB of memory lets this thing really go to town!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc for general use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaced one that was about 6 years old. During initial startup we installed Windows 11 from the start. Understandably this laptop is much quicker than the old one. The only issue is that wifi drops occasionally while other devices in the same room remain connected. We are working thru this issue. We are not big time gamers so this laptop meets our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this laptop!!!!! Easy setup and fast at opening apps etc. can go wrong with this laptop!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and just as easy using it. it is everything advertised to be. I love my HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. Fast, easy to work with. I did take it out of "S" mode, and it runs great

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect 17" laptop at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is everything I was expecting and more. It is super fast and does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, has a fast and reliable operating system, great for home use, would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work from home is a breeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work from home must buy! this changed my daily work day I couldn't be happier with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good Buy at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Worked right out of the box. Easy to set up. It is fast and quiet.

    I would recommend this to a friend
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