Customer Ratings & Reviews

I love everything about it except for finding out I can't watch movies on it when we were camping at the lake. Great product!

Great internet surfer, I love the display and the fact the fan doesn't run all the time. Truly a comfortable "lap" top computer.

HP laptop is great quality. The combination of features and design were exactly what we were looking for. Can't beat the price.

Great deal for the price! I also have the 15" touch screen version of this, both great computers are great for school or work.

It;s very efficient it took some getting used to the new windows, but overall this is a great product. I would highly recomend HP and purchasing their products through Best Buy.

Good middle of the road computer, good features and price, very long update out of box

A good "basic" medium-price laptop, but does not support high speed wifi. However, for basic needs, this is a good product.

Replacement laptop for my daughter. She is moderate user and it meets her needs social media, pictures and casual surfing.

Bought a pair of these for my kids.. one for graphic arts programs and one for WoW.. both work very well for those prograns

What I have been able to use has been great. I am still learning the usage of windows 10 so my review is somewhat limited.

I had purchased a similar computer for me, this one was for my wife. It was easy to set up, and she is very happy with it.

I purchased this for a work application that allows me to be mobile and use the publisher program that comes with the Microsoft Office package I purchased also. Nice computer. No issues.

Really happy with these laptops. Good Wifi connectivity. Windows 10 is easy to learn We purchased two. One for me and one for the wife

So far have not had any problems. Great support to help me get set up since I had a Gateway for the past 10 years.

Tried to find the least expensive laptop for my 12 year old's first laptop, but that had enough space it could grow with him. This was an excellent choice. So far, works great!

I have had no issues thus far. I took a friend with me to purchase this product. So I relied on their judgement.

so far I am not totally pleased with it. The streaning is terrible, it gives you 5 seconds then buffers from 30. I am having a hard time finding what I took for granted before. Also i have not been able to set up my mail. I have to go to the internet of centurylink.net and then go get my mail and not on the main screen where it says email. I am considering returning it.

Everything else about the computer i like, even the video editing program already installed in the computer.

The size is a little larger than I anticipated. It doesn't fit as well on the desk as I had hoped it would.

This computer was a good buy for the money. I like using the keyboard. It is much better than my old Dell.