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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $479.99

Customer reviews

Rating 4.4 out of 5 stars with 565 reviews

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90%
would recommend
to a friend

Customers are saying

Customers value the large screen size, ease of use, and performance of this 17.3" laptop. Many appreciate its affordable price and lightweight design, along with the ample storage and memory it offers. However, some users experienced issues with the touchpad responsiveness and battery life. A few also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-565 of 565 reviews
  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    Great basic laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the multitasking capability!! lost 1 star no Bluetooth technology and another for the track pad obviously having a mind of its own.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 2 out of 5 stars

    Bought 2, both slow slow and slower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend and I bought 2 hp i5 17 laptops last year, one for my home and one for his. Hp diagnostics errors and never corrects problem. I use my iPad then so I know it's not the Internet connection. Same slow slow and slower at both houses. I will go back to Dell or Acer/Toshiba (found toshiba HD on Acer when I recycled it).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably more computer than I need but this is FAST! I love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returning It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is slower than my 10+-year old Gateway. It takes as along as 5 minutes to launch a program. After 30 minutes, I still hadn't been able to access the internet. And that is right out of the box - no additional programs added. I'm a writer. I use Word, Xcel, email, and the internet for research. I have deadlines to meet, and don't have hours to waste waiting for programs to launch. Thinking of buying this laptop? Skip it. This thing is a piece of.... HP used to be tops in the computer and computer peripherals - no longer the case. I'm actually having to do this from my wife's iMac, if that tells you anything...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brough it brand new and did not even turn on. Takeing it back

    No, I would not recommend this to a friend