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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 565 reviews

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90%
would recommend
to a friend

Customers are saying

Customers value the large screen size, ease of use, and performance of this 17.3" laptop. Many appreciate its affordable price and lightweight design, along with the ample storage and memory it offers. However, some users experienced issues with the touchpad responsiveness and battery life. A few also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 565 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for school and house work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and has enough memory for many different programs to work at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Great laptop for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this laptop for my parents, it's quick and responsive. Decent price point as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for 12 year-old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received this from Santa and he has been very happy with its performance. He primarily uses it for gaming (minectaft, roblox, etc.) and had a mentioned how much better he likes it than his older one quite a few times. Santa wanted me to add that he got a really good deal on it so it was definitely a super buy. I recommend accidental protection plan-at least in our case with it being in the hands of a 12 year-old boy. He's only been using it for a few weeks but so far, so good. Came with bonus virus protection so it gets another ⭐️!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 4 out of 5 stars

    larg screen,easy to see.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop was priced well and has a large viewing area and meets our needs nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best 17 inch laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Good price and plenty of speed and memory for causal use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to use,perfect screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy for this senior citizen to get started on, not complicated at all. Love the screen. Price is easy on your budget.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Super Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has excellent features and was priced far below similar units. I have not had any problems at all and am very happy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    good for all my needs at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first computer I had to take back but best buy replaced the next one no problem.it is fast and was easy to set up,great machine

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    nice fast laptop with big screen, good for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast startup, decent battery life. big screen which is why i got it. good quality, although screen hinge seems a bit flimsy but the whole body of it it plastic so its to be expected. i do notice the screen flexes a bit when adjusting viewing angle as i see stress ripples in screen picture. overall i feel its a decent value and im picky about what i spend my money on.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Amazing laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Very fast processor speed and large storage space. Graphics and sounds are perfect. Large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great for Small Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the Small Business. Applications open quickly and with ease. Design is great and I love the large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Touchpad

    Rated 4 out of 5 stars

    big picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a nice big screen. the touch pad has too small an active area

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 4 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent laptop. It has a large screen and fast response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were looking for a laptop for our son for Christmas that would not break the bank. he uses it for movies and netflix, etc, some word processing, and email. he was overjoyed, we have purchased more expensive ones in the past, and he is raving about this one. no buffering lag, plenty of power and memory.i guess we did good. had a bunch of help from our daughter in law, who's a best buy gm,she gave us the right info we needed to make the choice, thanks kate!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good, basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third HP that I have owned and have not been disappointed in any of them. Having said that, I am not a gamer or programmer but do use my laptop for business and pleasure. This computer is more than adequate, easy to use. My only complaint is that I did not have a choice in Windows 7 or 10. 10 has a long learning curve for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and decided to purchase this laptop because of the sale price. I didn't have any of the problems other reviewers had. Boot up is about 3 minutes, but I feel it is reasonable for the value and quality of the product. It does everything I need it to do, internet, spreadsheets, home business, etc. without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Happy with computer performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm overall happy with the computer's performance but not wild with Windows10. There seem to be a lot bugs with the apps that come preloaded. The Facebook app hangs up, Microsoft Edge app hangs up, and Micosoft Solitaire collection randomly closes. Switched to Chrome and I have a lot better luck without hangups and frozen computer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well. I did expect it to be a little faster than my i3 with only 4 MB of RAM. This one is an i5 with 8 MB RAM but I'm not seeing a huge improvement. It's good for my needs and I would buy it again. It was a snap to set up - basically turn on and follow the instructions. Battery doesn't last long - maybe 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer. Turns on fast and nice size screen. Great price, I bought a open box no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad on the system day and night, he very happy with speed and performance.

    I would recommend this to a friend
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