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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $479.99

Customer reviews

Rating 4.4 out of 5 stars with 565 reviews

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90%
would recommend
to a friend

Customers are saying

Customers value the large screen size, ease of use, and performance of this 17.3" laptop. Many appreciate its affordable price and lightweight design, along with the ample storage and memory it offers. However, some users experienced issues with the touchpad responsiveness and battery life. A few also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 565 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy yo use, good features........................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and browing. I set it up in no time. Like the size, not to big..not to little. very clear

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and reliable and came at a great price for the amount of computer you get.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great laptop does all i wanted &more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that eas fast &large screen. lots of memory. this fit the bill 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    lightweight and as what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is lightweight and good one for day to day uses. Fast enough and easy to use! good one

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice PC for the price - great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP has a large screen, helpful or older eyes. I do a lot of spreadsheets and reading on the screen so screen was a priority. I was pleasantly surprised to find a very good quality sound from the speakers. I recommend this a a good mid-priced laptop, and the large screen makes is an obvious choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still working very well, ease to use and light for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for a seven year old laptop which crashed. I did lots of research and comparisons between models. I'm not a very technically savvy person so I also sought advice from an IT friend and the Best Buy staff and asked lots of questions. I've always been a fan of HP products and am not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how lite weight is, durable, easy to use, easy to move around

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    Just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Down arrow button got stuck. Returned it for different brand.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 5 out of 5 stars

    Moderately priced laptop that delivers the goods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went a step up in my second laptop. I went too cheap on my first one, a serious mistake. This seems to work better, though since I learned how to type aeons ago on a manual typewritter the built in mousepad still sometimes give me fits. I was shown how to turn down its sensitivity a bit by a helpful salesman and I may yet. I am trying to learn how to type with my thumbs perpetually floating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I want it to do. Nice screen size good amount of memory and hard drive,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this product. My teenagers use the computer a lot and no problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my father and he doesn't really care for it. He still likes his old desktop computer and I can't pull him away from it. However, this is a great laptop works really fast and awesome for the most minimal and even streaming. Trying to decide if I should keep it for myself or return it, only reason I would return it is because I already have a laptop!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, speed is great for what we need and start up is really quick.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for the money. Fast and the features loaded are good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Lap Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is user friendly and easy to work with. I love the size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Excellent buy for us, just what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and very nice resolution. Large screen makes it easy to see

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. The only thing that's annoying is that the mouse pad is slow. I went into the settings and changed it, but it's still not as responsive as I would like. Also, you have to click harder than normal on the mouse pad. Overall, good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good starter PC for the beginner. It takes some time to develop the touch on the Mouse pad. easy to set up and to use.have not used support through HP but it is available. all in all good value for the money.

    I would recommend this to a friend