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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,501 reviews
  • Rated 5 out of 5 stars

    Good computer for everyday use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well for my needs. Replaced an older model and very happy with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, love it! User Friendly, Fast, great quality for price! Attractive looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate & understand. Comfortable keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop but I didn't realize it wasn't a touch screen which is an option I really like.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfy with the buying experience. Merchandise was delivered on time. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few laptops that still comes standard with an optical drive. Nicer size keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and ease of purchasing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to see online and was easy to pick up. I would definitely use Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. The new changes are great and help someone who is not computer smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs adobe programs as fast as I wanted and I have not had any freeze ups so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something with a good camera since I teach online. Its simple and good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grad Present

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my child’s graduation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have a computer again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was great and left it to have additions etc. All went extremely well. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to read

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the larger key board. Would recommend to anyone who needed larger print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well. Geek squad is awesome. They set it up while I waited. Very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the purchase of my laptop as well as the assistance of the staff at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop for the money. No issues whatsoever. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy for my work from home needs. Everything i need to accomplish my duties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and responsive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this laptop for work purposes and have had no issues with it at all. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for his photography needs. Loved the computer and used daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just what I needed. Perfect size, lightweight. HP is a great brand.

    I would recommend this to a friend