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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 456 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the screen size, price, easy setup, light weight, and battery life of the 17.3" Laptop. They appreciate the large display, affordability, user-friendly setup, portability, and long battery life. However, some customers are negative about the keyboard lacking a backlight. They find it inconvenient to use in low-light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 456 reviews
  • Rated 5 out of 5 stars

    HP 17.3" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying using my new laptop. It's so much faster than my older model which was five years old. I definitely would recommend it as an upgrade.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi BethL, thank you for your great review! Enjoy your new HP laptop along with the amazing performance of the 11th Generation Intel® Core™ i5-1135G7 Processor.

      Thank you for choosing Intel!

  • Rated 1 out of 5 stars

    Best buy is a joke.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a brand new laptop and was having software issues, struggled with video playback. Gave me no solutions to fix it and kept telling me it wasn't a problem with the laptop and then wanted me to drive an hour to have someone look at it. Will not be purchasing any thing from them again and will tell my friends and family the same.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    OK

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy laptop and it came with S mode. Tried a lot to switching out of S mode, no luck. Kids can use for online digital class considering the wide screen,.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed device as old computer and old laptop died at the same time. It was an easy process with the help of staff to pick and choose a device that accommodates all my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Epic Failure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery keeps dying no matter about being on the charger. Looking to return it! Very disappointed about this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sales staff and courteous. Explain details very well. Took their time to be precise and explain everything in detail. Great place to purchase products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost and benefits and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good hardware! I’m satisfied with its outstanding performance. I totally recommend the purchase if you are looking at a trade off between cost and benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good product. I am a casual user and after having it for a month, it is exceeding what I use it for. I do miss the DVD slot, though. So far "operator error" is only issue. Thank you GEEKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase of new hp computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was explained to me at the time of purchase, The Geek team transferred all my info from my old computer and explained everything on my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gift for my sister she back to school and this laptop for her college classes. she love is clear and easy for her to read books on this laptop and doing her homework.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lady T Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice laptop. I didn’t realize when I purchased it that the keyboard was not backlit. I haven’t had it long…just a little over a month, but so far serving my small technical needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple months now battery need to be changed . Defective battery

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop exactly what I needed, performs well and very quick for what I am doing with it. Very well Pleased and word strongly recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of HP-17.3" Laptop in Natural silver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new HP-17.3" laptop. I did have reservations about purchasing it, but glad I did. The screen is sharp and clear, the colors true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast enough for daily use. I wasn't looking for a gaming laptop so this one suits me just fine. I haven't had any problems with it but it's still pretty new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a small apartment. Very light weight, I would suggest getting the brush attachment. It comes with a brush but not great for hardwood floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COMPUTER FOR THE PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT COMPUTER FOR THE PRICE. I USE THIS COMPUTER 6 HOURS A DAY. IT IS USE ON THE INTERNET, BOOKEEPING, AND OFFICE PROGRAMS. WORKS GREAT WITH WINDOWS 11

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP but ???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the performance, but this piece of hardware is not as listed in HP. According to HP 17-by4633dx specs it must have a DVD. But does not have one. It comes with a 2230Nvme, I can not find if I can replace it with a 2280 Nvme. I can not find what is the max memory I can install on this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop on sale to replace an older 17”. Seems to work fine for basic internet and word processing tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems out of the box. Set up was easy and it works great so far (3 weeks out). No negatives yet. Happy with it. Prompt on-time delivery by Best Buy.

    I would recommend this to a friend