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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 456 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the screen size, price, easy setup, light weight, and battery life of the 17.3" Laptop. They appreciate the large display, affordability, user-friendly setup, portability, and long battery life. However, some customers are negative about the keyboard lacking a backlight. They find it inconvenient to use in low-light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 456 reviews
  • Rated 4 out of 5 stars

    New Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishes come out very clean. Silverware holder is awkward to fill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints here

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I only use at home but i have No complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for office use, works great for their intended purpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and efficient the little time I have used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop computer with good price. I recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too use to micro soft 8, don't like update wish we can pick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly plastic but that makes the price more affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For Home and Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for Home and Work. Have all the basics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 17.3 I5 8GB memory, 256SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for the normal everyday user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price decent battery life nice screen size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new HP laptop for work and home use. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product for what i want to do with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too soon to evaluate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too soon to comment on performance as I need geek squad help to get me set up correctly. Just recovering from surgery. Having trouble activating printer and it is an Hp printer! Printer works fine on IPad, error message on laptop states “printer off line.”

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are liars. if you give them an email address they will bombard you continuously with spam. Not worth the bother!!! They agreed not to use email except for order confirmation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say, this is my first laptop and I’m having a very difficult time getting used to it. I’m used to it iPad, I would probably like it better if it was touchscreen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    KEYBORAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LETTER AND NUMBERS ON THE KEYBOARD ARE NOT CLEAR ENOUGHT FOR ME

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14 month later hard drive died. No longer under warranty and $200 to fix.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's pretty good. had a few problems and got it worked out with someone's help. I really haven't had a long enough to give more review on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fell apart after 1 year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted only 1 year before falling apart. Literally.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop but Costco sells it brand new for less what I've paid best buy for a out of the box piece, NF

    I would recommend this to a friend