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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 857 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the large screen size, ease of use, and performance of this 17.3" laptop. Many appreciate its excellent value for the price and lightweight design. Positive feedback also highlights the sufficient RAM and good battery life. A few customers mentioned a desire for more USB ports and expressed some preferences regarding the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 857 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy with it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fast, everything is what I'd expect from an HP product. With the minor exception that the built-in camera will not work for Windows Hello I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP 17" laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value with large clear screen. Wish the keys were labeled more clearly - grey on grey - not smart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE this LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this LAPTOP! especially the keyboard. It's quiet and quick, requires only a light touch - very easy to use for a technology-challenged 80 y.o. person like myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Laptop fast and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, easy to use and provides me with the latest technology for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great so far. Great specs for price. Catch? Le

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good so far. Just received. For the price the specs are fantastic. I got it for my mother and she needs a large screen and a large keyboard as well. I think this is a great rig for olderfolks. I will update after more usage and input.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    DS64

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP computer is simple and fast. Excellent! Does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Zero Complaints and Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints, it is fast to start up. I have another SSD that’s a couple of years old and it’s fast to start up and do things. This one is faster!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop emergency

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop crashed in the middle of a very important work project! Needed to be completed ASAP didn't want to spend a lot of money. Got this one on sale!!! Great value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The "Best"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Buying a new Laptop was a good decision and a great buy. I couldn't have gotten a better deal anywhere else. I love Best Buy. It's a wonderful store. I hope they never go out of business. I love their Geek squad. I've used them several times. It's the best store in the local area.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice upgrade for me. I am very pleased with the performance. The price was reasonable, and the Geek Squad was great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is perfect. I had an old windows 7 with issues. The tech at Best Buy suggested the one I purchased and it works wonderful. They transferred all data without hesitation

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Out with the old, in with the new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works better/ faster than my older HP laptop. It also feels sturdier too. The hinge on my old one cracked and broke. This feels much more secure

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a replacement for my old one which had become extremely slow. As expected, This one is extremely fast in performing my existing programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABSOLUTELY LOVE THIS COMPUTER!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It is just what I needed for my crafting machine programs. I love that it is so lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very fast and very reliable. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last computer died and this new HP gets the job done. Its quiet and I have the speed to handle the processes and applications that I like to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great HP laptop, excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great laptop. Very light and easy to maneuver.The power button is in a weird place. It would be great if it had backlit keyboard. I got it on sale for an amazing deal

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I review financial statements and the large screen works great for doing that. The response time is excellent - I am pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, about a month, and I’m loving my laptop. Highly recommend the screen size! Geek Squad has been wonderful in setting the device up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop for its price and

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop response quickly has a good charge on it and it gets me where I need to go as far as the internet but all in all I recommend an HP

    I would recommend this to a friend