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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 50 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the 17.3" screen size and the ease of use of this laptop. Its light weight and performance also receive positive feedback. However, some customers point out that the keyboard lettering is difficult to read and that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 50 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the larger size of screen. I like the touch screen. So far, it’s been about a year with minimal to moderate use and it’s been good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works so well. Fits my needs. I would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The letters on the computer keyboard are hard to read

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect laptop for a student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all my school work easy to view everything I love the ten key function

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    School computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great school laptop. Easy to set up and great touch screen and access to programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tomas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow from the start. Not set up very good but does ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop work perfect and very happy with the purchase i made especially with the discount to do my school work ty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, especially for the price. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and provides hours of entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect love the size and the touch screen super fast. Just wish for the price the keys lit up

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP back on the 9th of this month and so far I am very happy with the performance!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second one of these I’ve bought. First one worked great and is still in service but this one will not stay charged up. There’s something wrong with the plug-in at the computer because I tried using that plug-in on my other computer and it worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really nice, touchscreen is a plus, everything links up perfectly. This works much better than my MacBook. I got this for my business and it does everything I need. My MacBook is for personal use only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new HP laptop - & pleased with in-store assistance from GeekSquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love Love Love Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This LapTop ALot Because I Got This LapTop For My Other LapTop Won’t Turn On At All

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was somewhat disappointed that I had to wait an extra week from the promised date, but seriously enough to lower this rating. Too soon to answer product satisfaction only had it one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer for work and as always I chose Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17'

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Love my new laptop. Better than I had imagined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a very old laptop for work and this works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was everything the ad said it and more.I love it!

    I would recommend this to a friend
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