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Customer Ratings & Reviews

Your price for this item is $114.99
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The regular price is $419.00

Customer reviews

Rating 4.6 out of 5 stars with 815 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 2-in-1 Chromebook's touch screen, affordability, user-friendly interface, long battery life, lightweight design, and suitability for schoolwork. They appreciate the convenience of the touch screen, the affordability of the device, the ease of use, the impressive battery life, the portability, and its compatibility with school tasks. While some customers have concerns about the limited memory and performance, overall, customers are pleased with the Chromebook's features and find it suitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 815 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP - 2 in-1 14" Touch Screen Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly satisfied with everything this product has to offer. I find it really versatile and the perfect match for my on the go lifestyle. It is sturdy, portable, and I am surprised how it meets all my needs as a college student for its price point. It is simple and easy to navigate, also coming with benefits such as apple music. My favorite part about this product is that it is touchscreen. Because of this I enjoy using it and find myself more productive. It blends laptop and iPad into a much more convenient and budget friendly product. Not to mention it has a lot of storage space which is ideal for the amount of photos and files I have - among assignments to turn in. Another upside as I am transitioning from a Mac Book, is that its battery life is so much better. It holds its own charge throughout the day which is amazing, as I would frequently need to monitor my Mac book charge. There is also an inclusive connectivity, with two ports USB Type C and one USB Type-A port. I am satisfied with this product and believe it is a solid choice for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Amazing chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Chromebook especially how it can turn into a touch screen tablet! Super quick and super reliable. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the whole family! I frequently use it for work. Well, my son uses it to watch movies on the go because of it ability to fold into a tablet and touchscreen feature. I’ve owned this computer for over a year and battery. Life is still perfect and computer works just as great as day one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great chromebook for $ spent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit for $ spent! Very fast....easy setup....and boots up within 10 seconds or so. Very responsive touchscreen....as well as the touchpad. Sleek little computer. You can't do what windows can do, with a chromebook. But, browsing....checking internet....you tube, etc., it's great! Has a media card reader....but it does just that....reads. Can't download a movie on it directly (you would have to transfer from the hard drive to the sd card). I noticed a lot of folks had an issue with that....wanting to add memory space to the 64gb emmc. If you were into gaming....picture editing....even using something like turbotax....probably better go with a pc with windows.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great HP great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought this for my first time as a college student. i really like the versatility of this hp. it’s touch screen plus folds into a tablet making mark or pfd file editor easy to use with a stylist or finger.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Chromebrook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its small how i like it and its touch screen. I like how its easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop for Husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, wonderful small laptop for my husband!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pollard HP Chromebook Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well and is lightweight. Has great display ease on the eyes. I wish it came with function key instructions to help with things like creating screen prints. The USB input on both sides is nice. You can connect an extra monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop and it work good and nice I love the laptop and I am able to do my school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook Pickup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had A Great Experience Very Quick. The Staff Were A Great Help And Were Able To Answer All My Questions. The Store Was Clean And Organized .Saw A Few Things I Didnt Even Know Existed. I Literally Was In And Out The Store.. I Would Definitely Recommend Best Buy To Everyone. Totally Worth It.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    GOOD PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good love the touch screen. I only wish it was more of a lap top and not a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and affordable laptop for cheap!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work and home. It feels light and has a good touchscreen, gives you the ability to draw, journal, or play games with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product must buy great for all use . Easy way to flip to a iPad back to a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very fast. Average camera. Audio and mic are crystal clear. Great deal for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for college, and it worked quite well! Although I do recommend getting a laptop that is not a Chromebook for college because there are some apps you might need that a Chromebook doesn't support. It is very good quality and has a great amount of storage!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 3 out of 5 stars

    Solid for moderate work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good quality, but i believe i will be upgrading to a laptop for my needs. Has multiple ports for external storage though i found that it does read larger drive a bit slow. I like how it auto connects to my phone. Quality device for moderate use, but worth the price to pay to upgrade in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! The touch screen is great. Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP touch screen ...Magnificent !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP TOUCH SCREEN...! EASY AS 1 2 3 SETUP...! BEAUTIFUL KEYBOARD TOO...!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice but I’ve literally only had this on for an hour and it’s already lagging terribly and a lot of programs keep crashing and I only have one tab open. I was trying to login to Coursera and the page barely loaded before I got an error message that the process system isn’t responding….. I was gonna give it a week but this is unacceptable for a laptop that was turned on for the first time an hour ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this laptop. Fast and efficient. I love the tablet feature. I feel safe with the protection plan from the Geek Squad! Also the back is magnetic in places!

    I would recommend this to a friend