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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 843 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, touch screen functionality, and long battery life of this 2-in-1 Chromebook. Many also praise its affordable price and lightweight, compact design, making it ideal for portability. While some users mention limitations in memory and compatibility with certain applications, the positive feedback on performance and usability is prominent. Overall, the Chromebook receives high marks for its user-friendly features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 843 reviews
  • Rated 1 out of 5 stars

    Restated unexpectedly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy when I got it, it was working well while I bought it just 3 weeks ago. Screen often black, off -on , and it forced me have to restore many times.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Trac laptops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the purpose of WiFi and training. Good purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor and disaster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor performance. Lagging Everytime. Scrolling was extremely hard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lived 7 months. Dont buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy. Lasted 7 months of minimal schoolwork. Stopped charging and is now a paperweight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Underpowered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super underpowered. Cpu would max out with just a couple tabs in chrome

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad and happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it in the beginning but it started going really, really slow. And I broke it because I got in a bike accident. It will be a miracle if Best Buy taste it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop only worked for a couple of weeks, and now won't turn on... 2 days after I can no longer return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stop to work with just one year of using, I use it just for school.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook stopped turning on. I thought it was a good deal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm currently writing this on the ChromeBook I purchased and it constantly has to be rebooted, slows to a snails pace when working on a simple Google Doc or Slides. Takes several minutes to open a Slides presentation. I've owned it for less than a month and have had to reboot the device at least once per day. Even as I am typing now, it cannot keep up with what I'm typing. Very disappointing and frustrated at wasting my money on such an inferior product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize the difference for Chromebook and hp windows

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Revuew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned never used not what i was looking for after teviewing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touch screen

    Rated 4 out of 5 stars

    great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this laptop, the battery life is great, when you're not using the keyboard the light will turn off which is great. The touch screen is great. It's super fast. I love it gets the word I need done. The fans can be annoying sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Awesome Touchscreen Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is very responsive. Very vibrant screen and the touchscreen response is impressive and quick. Bought it on sale at approximately $280 which was a great reduction from $415. Battery life is long and charging is very quick. The 360 degree flip I found was good for games when folded to stand on ends with screen facing you and using touchscreen. Typing is also very smooth with only a soft touch needed. Also very thin and easily fits in a backpack for travel to wherever you need to use it. Great Chromebook and enjoyable to use. Very satisfied with it and highly recommended!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Chromebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to maneuver this laptop. Chrome is very password sensitive and does not make it easy to add new apps. Adding accounts in Chrome are very confusing and lead to many roadblocks with no support available at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great purchase for price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our high school student. She loves it. Runs well. Good size to fit in backpack. She likes the touchscreen. Would definitely recommend for any middle school or high school student.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My favorite lab top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer, my favorite part is the touch screen and how it folds. Thanks for all your help to the guy working to find me the best computer for school !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop so far. Battery life is great and it is performing very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lil laptop! Easy to use and very lightweight!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so easy to navigate and it really does a wonderful job for my work. I got it on sale and it was a great bargain I got it at. I highly recommend

    I would recommend this to a friend