Main Content

Customer Ratings & Reviews

HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - White-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 347 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-8 of 8 Reviews mentioning:
gaming
  • Rating: 1 out of 5 stars

    Runs hot, glitchy graphics & poor Android gaming

    Posted
    AJPR
    • My Best Buy® MemberMember

    Purchased for the kids for school work and Google Play-based gaming. While my Asus R13 does homework tasks well, it is lagging with the gaming apps from the Play Store. This HP chromebook with its i3 is smoother, but runs really hot and the fan is loud and constantly running -- even outside of Android gaming apps. Also, games like Roblox has jittery graphics. This machine shouldn't struggle like it does. Also, keyboard support is non-existent with gaming. The Asus R13 does keyboard gaming (like with Roblox), however, it struggles with the Play store games... one of the main reasons I bought a high-end Chromebook like this HP. Finally, the Chromebook kept disconnecting from the WiFi router using the AC protocol. While I switched to 2.4ghz, the frustration of the aforementioned issues had me packing up the computer before I had a chance to see if it kept disconnecting. I plan to return it. Needless to say, the kids were disappointed this Christmas morning.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for the kids

    Posted
    kalliegirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this for my kids to do homework on and it works great. Obviously, it isn't fast enough to play games on but that is partially why I got it. It is really sturdy and they love that it has a touchscreen. They even enjoy streaming their shows on it and using it like a tablet!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is it!

    Posted
    MikeH
    • Verified PurchaserVerified Purchase

    After 2 missteps I've got the one I want for an MacBook Air replacement. My old Air was 5 years old, obviously slow but the straw was the 2nd battery was on its last legs. The new ones are more than I need and too expensive so the Chromebook journey began. It is fast, well balanced for sofa use and does all I need or want with the Chrome OS and PlayStore apps. AND it was on super sale. I cannot imagine a better laptop for email, browsing, streaming, etc. I doubt it would be up to gaming however.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Even better than I'd hoped!

    Posted
    Jillypooh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My iPad is getting soooo slow and I was waffling between a basic one that will be outdated soon, or the snazzy new ones that are too expensive. But I've also been considering switching to a Chromebook for a while so when Best Buy ran a sale I decided to go for it. With this I get a bigger screen and a keyboard I can use when I need a laptop. The 2-in-1 thing means I can easily flip it around and stand it up like a tent on my chest when I'm laying in bed and use it like a tablet. The backlit keys are super helpful at night. I've had an Android in the past and I use Chrome on my computer so the switch hasn't been that hard. Now I'm thinking about switching my phone over when I'm up for a upgrade lol. The only "bad" thing I've noticed is that when I play a big hidden object game the fan runs almost constantly, but it's only that app and it stops almost immediately after I close the game.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nearly perfect!

    Posted
    LazerTag
    • My Best Buy® Elite Plus MemberElite Plus Member

    My only two complaints are the fan can be loud from time to time. However in this devices defense on that I like to push the limits using the new Linux features and running Windows apps and games using WINE. The other would be it only having 64GB storage when it easily could have been 128GB but you get back-lit keyboard instead (love it). Storage can always be supplemented with a micro SD card. Keep your eyes open for sales and get big savings on this particular Chromebook. And if you are ok with open-box it can be had for even less. So you are saying "i3 CPU I don't think so", that's what most Windows users would say because we all know how much of drag Windows is on an i3. A Chromebook with the i3 feels like a really good i5 or lower end i7 processor imho. It's pretty amazing how speedy the unit's. I play lots of games with it too so it's not just for work. Gaming depends on your definition at the moment. Android games, I haven't found anything I play to not work yet. Check out the Google Playstore there is a ton there. Also with project Crostini (included with Chrome OS) a Linux environment, games that run on Linux are now possible. At the time of this review some are better then others so keep in mind it's not perfect by any means but I am optimistic! Applications are plenty via web apps, Android, Linux and again even Windows app (using WINE in Linux). Is a Chromebook for everyone? I think that really depends on the user. For instance if you are the type of person that thinks you need cable TV because that's where all the great stuff to watch is, a Chromebook is 'probably' not for you. However if you are the "cord cutter" type, willing to try new ways to feed your media desire, a Chromebook is probably right up your alley.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Checks all the boxes

    Posted
    Gator28031
    • My Best Buy® MemberMember

    I have been chromebook shopping for over a month now. I have been doing reviews and looking at all the competitors. I really wanted the new Spin 13 from Acer but I got sick and tired of waiting for it to come out and at the end of the day, I thought about pricing and ended up crossing it off my list. So, it came down to the Pixelbook, the new Dell Inspiron 14, the new Yoga 15, and the HP X360. Pixelbook- first class build, HUGE bezels. waay overpriced. @@@@@@@@ If it was still on sale at 750 the decision would have been harder. @@@@@@@ Dell- Excellent build, almost apples to apples with HP but only 4 gigs of Ram. The memory scared me off. Yoga- 600 dollar chromebook and no lighted keyboard? Scratched off the list. HP- Everything that I wanted, ( I do not care about having a stylus. @@@@@@@ My only con is there is only 64 gigs of storage. However, I can always put memory on a memory stick. I have had my HP for about a day now and I will say that I have been very impressed. I am still trying to learn the Chrome OS but I will get there. I went to the play store and downloaded Sonic the Hedgehog game which is very old school but it was a blast from the past. Screen is nice and crispy, keyboard has a nice feel, everything I have thrown at it so far has been super fast without any hesitation. If you are in the market for a Chromebook, definitely put this one on your list to try!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sweet Chromebook, very portable.

    Posted
    jago
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    The HP x360 Convertible 2-in-1 Chromebook looks great in my opinion. I like the white top contrasted by the cloud blue bottom part. The nice big 14" touchscreen is bright and has a pretty good viewing angle as well. The screen is responsive while in tablet mode as well as in laptop or tent mode. The Intel Core i3 processor and 8GB of RAM has been able to handle everything that I have thrown at it so far. It does have the Intel UHD Graphics 620 built onto the processor that shares the 8GB of RAM and it handles video playback pretty good and the few games I tried also played well. I don't think it can really handle graphic intensive games though. The speakers are positioned right above the keyboard and they are provided by Bang & Olufsen Audio, very impressed with the sound, and they don't sound too bad in tent mode when they are pointing away from you either. The built-in HD webcam and dual microphones worked well as I video chatted with my family and friends. They were impressed with the quality and sound. The backlit keyboard is one of my favorite aspects of this device. Typing feels natural and smooth as you press the keys with your fingers. I had no issues with typing at all and in dimly lit situations, being backlit really helps. The portability of this device is just about perfect as well. It measures 0.6" thin and weighs 3.7 lbs. Very portable and the screen is big enough to actually do some work on. Battery life has been really good as well. I haven't been able to get the advertised 14 hours out of it, but I have been getting around 9-10 on average which would get most people through the day. I am very impressed that a USB type A port was included along with two type C ports. End of the day, this would be a great laptop for work, but I do find it to be limiting due to the Chrome OS. For example, if you need full versions of Microsoft Excel, you can't get a real version that supports Macros (as far as I know) with Chrome OS. There are probably other shortcomings with Microsoft office products that exist, but I only tried to use Excel. I am sure the more I use Chrome OS I can learn to work around these issues. I did have this lock up on me while watching videos using chrome and I had to power it down by holding the power button.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Chromebook With A Future!

    Posted
    rtbestbuy
    • Tech Insider NetworkTech Insider Network

    I've been using the HP Chromebook x360 Convertible 14 for about 2 weeks. As a longtime Windows and Linux user, I was always somewhat skeptical of Chromebooks. They were small, cheap tablets with keyboards, useful for limited web browsing, playing some simple games, and that was about it. Boy, has that changed! Right out of the box, I was impressed with the solid construction. Very thin chassis, solid hinges, metal top and bottom, very durable. HP obviously carried over a lot of their midrange laptop experience into this Chromebook. There are two usb-c ports, either can be used for charging, and a usb-a port which is really nice for legacy device connections without an adapter. Buttons for up-down volume control, a headset jack, and slot for a micro sd card round out the external connections. Powered it up, it came up very quickly (more on this later) with a absolutely gorgeous screen. The keyboard uses full size, backlit keys, really nice. Logged into my Google account and I was off and running. One really nice thing, there were absolutely no crapware or trial packages preloaded on the Chromebook. No waiting for updates or unistalling all the junk you don't want. Once up and running, I started loading apps from the Google play store and the Chrome store. Lots of office, utility, and entertainment apps later, I still have plenty of disk left and I'm doing 95% of what I do on a Windows machine. ChromeOS is very fast to power up and down and especially fast on this device. Open the lid and (literally) 10 seconds later you're logging in. Close the lid, it goes to sleep. Open it again and you're right where you left off. Flip the screen all the way around and you have a 14 inch Android(ish) tablet. In 'laptop' mode you can have multiple windows open scattered all over the screen. I scaled the display back from the default so that it looks like a 1920x1080 display. With a 14 inch screen the fonts are small, but quite usable, even with my old eyes. The combination of an eighth gen Intel I3 and 8 gig of ram made this thing feel like a Windows machine running on an I7. I had about 20 Chrome tabs open, Caret (great Notepad++ clone! @@@@@@@ , Outlook, and Word all open and not a hiccup. And even a Linux virtual machine running! The builtin camera and microphones worked well for video chatting. Netflix looked great, we tented the Chromebook and used the builtin speakers. Just for grins, I bluetoothed a wireless speaker and used that for the audio playback. I only used it a little in tablet mode as I almost always found it easier to type on the keyboard and the touchscreen worked equally well in either mode. In tablet mode, it follows the Android paradigm where everything is full screen, which is fine on a phone, but is kinda wasted on a 14 inch tablet. The negatives are pretty minor. I would have liked to see a larger local disk, maybe 128Gig. Google gives new Chromebook purchasers 100Gig of storage free for 2 years, and adding a 128 or 256 gig microsd card to store music and videos is always a possibility. The only other negative was the lack of a pen. I really hope they add that as an option, it would have made the tablet mode much more agreeable. Summary: After two weeks, I'm sold. At about 3.5 lbs, it's very carryable, the 14 inch screen is really the perfect size, and the keyboard is great. I never ran into a situation where I couldn't use the Chromebook to do what I wanted to do. Battery life is stellar, I would go two days (about 12 hrs of use) before charging and never shut down, just put it to sleep in between use. Most notably, I never had a crash or hang in the entire two weeks.

    I would recommend this to a friend