Customer Ratings & Reviews
- Model:
- 14b-cd0013dx/A28Q7UA#ABA
- |
- SKU:
- 12328257
Customer reviews
Rating 4.6 out of 5 stars with 1352 reviews
(1,352 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
It’s remarkably…unremarkable.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my experience, there are three kinds of products that clock in under the moniker of a “budget” XXXXXXX. First, calling something “budget” can be a way of dressing up what you might otherwise consider “cheap” or even “chintzy.” Such products are usually short-lived and accompanied by a folksy “Well, you get what you pay for,” after the purchase. Then there’s “budget” that implies good value for the money, be it more features, better build quality, refined fit and finish, etc. than you might expect for the price point--something that surprisingly punches above its weight class. Then there’s just a “budget” product that simply does what it’s supposed to and not much else at a price that scrapes at or near the bottom of its market segment. It may not necessarily excel at any one thing or in any one area, but there’s also usually nothing particularly offensive about its performance. This third “budget” descriptor seems well suited to this HP Chromebook. If you simply need basic Chromebook-level functionality (i.e., online content browsing and multimedia consumption) at an affordable price and you really don’t care about or need much else for your dollar, this HP will do…just fine. Construction admittedly feels a bit “plasticky” and underwhelming. For example, keyboard flex is high, especially in the middle. The large, nearly full-width hinge is fairly unforgiving—it will resolutely hold the screen open, but as a consequence of the lightweight build, you’ll be lucky to open it with one hand without flipping the whole thing over. The flip side of this lighter build is that the laptop is reasonably easy to carry and tote around. The outward design is plain (or at least “style-neutral”) with a nondescript grey colorway and slightly textured outer shell that evokes early 90s-era business PCs. There’s a reflective HP logo in the middle of the top lid, but it’s a fingerprint magnet and ends up looking more dingy than stylish most of the time. The large trackpad is fine and seems responsive, though clicking it causes a great deal of additional flex of the keyboard deck. Speaking of the keyboard, I’m not sure when OEMs decided that using low contrast lettering was a good idea for non-backlit keyboards—but it’s a practice that needs to stop IMHO. The grey chicklet keys are reasonably well sized (except for the awkward half-height arrow keys), but the lettering is nothing but a bit darker shade of grey (not even black) sitting on the grey keycaps. Without an LED backlight or high-contrast lettering, the keys start to get pretty difficult to see in low-light conditions or darkened rooms. There is a single USB-C port with power delivery, an HDMI port, two USB-A ports, as well as a combo 3.5 audio jack. I really appreciate that this Chromebook comes with a USB-C charger so it wouldn’t be as difficult to find a replacement charger down the road like it often is for those devices that come with barrel-shaped power connectors. I do wish the power brick wasn’t in two pieces however (one transformer with USB-C cable, one outlet cable). I think we’re far enough along now that a single, low-profile 45W wall wart with a captive USB-C cable could be swapped in at minimal cost while keeping things simpler for the user, especially for product that is clearly designed to be used on the go. As it is, having this older 2-piece laptop-style charger just means I have one more cable to keep track of, lest I get where I’m going only to find out I left that separate outlet cable somewhere else. Sadly, there is no SD/microSD slot for storage expansion so the slower, less durable, and somewhat paltry 64GB onboard eMMC drive is all the storage space you’re going to get. The 4GB of onboard RAM will be enough to get by for basic online multimedia consumption or simple office productivity using Google’s browser-based office suite, but you’ll be hard pressed to run any Android or Linux apps with so little RAM on board. And while the Chrome OS itself was reasonably snappy as expected, especially when compared to a Windows-based laptop, I couldn’t help but feel that this particular Chromebook was just a tad on the sluggish side when it came time to download and install the few apps I was using (Netflix, Office 365, etc.). Above the screen is a pinhole webcam with a privacy slider; it will work in a pinch, but I noticed the image fluctuating onscreen fairly often as the camera and underlying software tried to compensate for small fluctuations in fluorescent lighting levels in our kitchen. The screen itself is HD but otherwise looks underwhelming at best. Image quality is simply passable as it tended to be a bit grainy and washed out no matter how much I futzed with brightness, color, and saturation adjustments. This is unfortunate given that the primary functions Chromebooks typically excel at are associated with accessing online and multimedia content. I figure the picture will be fine if you’re simply looking for a “beater” laptop or something specifically to use in class/on the go; but it doesn’t offer the kind of vivid and engaging picture quality that would keep me glued to the screen while I binged some Netflix content. Having said that, the screen does fold over 180 degrees and offers a nice matte finish that deals with direct light very well. As you can see in the comparison photo I posted, the more premium Chromebook on the right clearly takes the prize for vivid colors and better detail, but the bright room lights reflecting off the glossy screen can also be quite distracting depending on the task at hand. If you need an easily portable laptop to work in areas with a lot of bright and direct lighting (like in a classroom setting), you will probably appreciate the screen on the HP despite the hit you will take in overall picture quality. So, is this a recommendable Chromebook or not? That’s hard to pin down depending on your perspective. If this was a mid-priced Chromebook, the specs, computing horsepower, styling, and overall performance would be a bit unforgiveable. But this *is* a budget-priced Chromebook, so I suppose it’s easier to look past some of those shortcomings and focus on what does come under the hood. With that said, the more pressing question then becomes whether the HP is a good value for what you *do* have to pay. In that respect, the budget price point really only gets you what I consider to be mandatory baseline functionality. Sadly, there is nothing much else here to make you say, “Wow, this is really a great bit of technology”…other than the fact that you don’t have to pay a lot for it. So long as you go in primarily eyeing that tantalizingly low price—and adjust your expectations accordingly—you’ll satisfy your “need-to-haves” despite not finding too many other “nice-to-haves.”
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 3 out of 5 stars
need some improvement HP
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.new year and new sets of google chrome laptop here’s to another 14” HP google chrome laptop the price is $319 so it is worth it? let’s find out DEVICE this HP laptop equip with 4GB of memory with space for 64GB of eMMC storage. you get total of 3 USB and one HDMI out of you would like to plug it on bigger screen. the camera is also equipped with 720p HD. and running on Intel processors. first impressions the body is governed with plastic type of material the best way for me to explain what it feels, it reminds me of a gaming controller plastic quality feel to it. the colorr grey reminds me of the PlayStation 1 color, keyboard is nicely spaced but they are not back light, this chrome book is also equipped with stereo speakers. for 14” this laptop is not heavy. EXPERIENCE initially setup is fairly simple since it’s google, you will need a google account to use this laptop since it does not run on windows. setup is a breeze from connecting to wifi and confirming few pages. then you’ll be taken to the main menu which is equip with everything google including google app store. first impressions the brightness and color quality was not something to be impressed about, it looks like it’s using a TN panel due to horrible picture quality on angles. it was hard to find the perfect angle for me even when using to watch anime on this laptop. the speaker sounds alright and it would have been better. I bit muffled and need to raise up the volume quite bit. back to the color. I didn’t have to almost use the max brightness due to the laptop being dim a bit for my liking. using the keyboard was no issue, it was spaced fine but from what it was mentioned no lights on this keyboard. no issue with the trackpad I found it responsive to all actions i’ve tested. CONCLUSION Overall performance of this chromebook was snappy and responsive I didn’t experience any major slow down. having google account it pick up right back to all my google chrome profiles which was easy to use. I do recommend this laptop to younger kids since now even they have to use laptop in school. also this laptop is perfect for elder people who just wanted to browse the web without worrying about other unnecessary settings, and I believe this is why they keep making google chrome books. it’s a hassle free laptop that takes you and do what matters most. the screen panel need some improvement and the audio quality needs an upgrade in the future but overall would have been a perfect deal for $300 laptop.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friendRated 4 out of 5 stars
Intuitive and easy to use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first experience with a Chromebook, and I’ve really enjoyed learning how it works. My son uses a Chromebook for school (4th grade), and I can easily see why schools choose these devices because of intuitive and easy to use they are. Setting it up was a breeze. During the initial setup, I was prompted to indicate whether this Chromebook was for a child. Later, I was given an option to sign in with his school account, and within minutes, he had full access to all his school information. This computer is designed primarily for web use ans Google-based applications. All the programs in the Google suite operates effortlessly, with pretty much no lag at all. One thing that surprised me was the large size of the charging brick. I expected something much smaller, especially considering this uses a USB-C charging port. However, I was able to use a high-watt wall charger, and it worked just as well. Overall, getting to know this Chromebook has been a great experience. It’s perfect for anyone looking for a simple, long-lasting device primarily for internet browsing. It’s especially ideal for kids, and my son has pretty much stolen this device from me! He absolutely loves it, and the fact that he can use it independently, and even teach me a few things, speaks volumes about how user-friendly and well-designed it is.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 5 out of 5 stars
Chrome Book Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Chromebook for my son as a Christmas gift. It’s lightweight, easy to use, and perfect for schoolwork, browsing, and streaming. The setup was quick, and the interface is very kid-friendly, which made it easy for him to start using it right away without frustration. The battery life lasts through homework time and more, and the performance is smooth for everyday tasks. As a parent, I really appreciate the built-in security features and how simple it is to manage and update. It feels like a reliable device that will grow with him academically. Overall, this Chromebook offers excellent value for the price and is a solid option for students. We’re very happy with the purchase and would definitely recommend it to other parents looking for an affordable, dependable laptop for their kids.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 4 out of 5 stars
Go in with low expectations
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chromebooks are very budget-friendly machines meant to be bare minimum devices that help you complete the basics. There's not much that separates one from another. Sure, there are "premium" Chromebooks, which have better displays and more powerful processors but lack disc drives, graphics cards, or other features that would have it compete with an all-out laptop. This 14" HP Chromebook (model 14a-ne1013dx) is the newest "budget-friendly" Chromebook from HP. Costing $319, it's not expensive, but not as cheap as other basic Chromebooks on the market. And that is where I have issues with it. There are other HP Chromebooks that you can buy for less than $200. Those offer the same features as this one. HP lists this one as featuring "budget" everything: processor, graphics, and system memory. The screen is LCD and sports a 1366 x 768 resolution. These are all very bottom-of-the-barrel specs. This forces me to recommend not going with this model but a cheaper one if you are going for a basic Chromebook. The differences are not worth an additional hundred. I may be spoiled by having a Pixelbook, which was released in 2017 and still holds up in 2025. That model can be considered a "premium" Chromebook, with a higher MSRP ($550) when released, but the differences are night and day from this HP Chromebook released in 2025. The first thing I noticed was the lack of a screen. Whether it's the LCD or the resolution, the screen lacks punch, and the text isn't sharp. Using the device feels like you've taken a time machine back to 2016. However, the more I thought about it, the more I understood that this device wasn't made for someone like me. Sure, I love to write, and this is perfect to throw in a bag and travel with when all I want to do is write. But I have a lovely laptop, which can also do other things. No, this Chromebook is for a student. And it costs in tune with what a school could purchase at wholesale for an entire class. Or parents buying their child's very first "laptop." Something that will do the basics - type, photoshop, slideshows, YouTube, Netflix, etc. It's fast enough not to be challenging to work with, so it's very easy to use. That's precisely what I'm doing with it. My kid is stoked that he doesn't need me to set up my laptop or desktop so he can play Scratch or Prodigy. He's happy, and I'm so glad. In the end, that's all that matters. That's worth $319.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friendRated 5 out of 5 stars
Absolute Steal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect. It syncs seamlessly with your android and google One. Perfect for balancing budgets, discord, or simply watching YouTube. Recharges from almost dead in under an hour and half then lasts for a day as you use it. Thin sleek and fast. Got mine for the sale of $129 plus tax. It's better than my $300 touchscreen laptop. Everything is digital nowadays so I'm not worried about a disk drive. Be sure to let it vent properly. So no setting it on a bed as the bottom will get hot but that's a rule for all laptops.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 5 out of 5 stars
Affordable & Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale looking for a cheaper alternative and i am impressed. Definitely worth buying. Does not lag and has a wide screen (with anti-glare). Battery life can last me all day long and is perfect for school & personal use
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 5 out of 5 stars
Excellent Budget Chromebook
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for an inexpensive laptop to handle all of the basics (email, word processing, school work, web surfing, etc), this Chromebook is a terrific option. Pros: - The texture of the chassis is one of my favorite features. It makes this Chromebook easy to hold on to, where others can be slick. The texture also helps make it more resistant to finger grease/stains that many laptops have problems with. - The size and weight of this device make it extremely portable. It can fit in any backpack or tote bag with ease and you might not even notice it's in there. - The 4 GB of RAM is more than enough to keep you multitasking without issue. - The affordability of this Chromebook might be its best feature. It is priced for Cons: - The screen resolution is decent, but not great. You would have to go with more expensive models if that is important to you. - The CPU is for budget models, so don't expect everything to run as fast as it would on pricier machines. - Like with most every Chromebook, storage space is limited (64GB) so always be prepared to use external or cloud storage. While it doesn't have the highest specs, if you don't need a system for gaming or watching content in the best resolution, I found this to be an excellent alternative to more expensive machines.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 5 out of 5 stars
HP - 14" Chromebook - Intel Celeron
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the HP 14" Chromebook (Intel Celeron, 4GB Memory, 64GB eMMC, Modern Grey) for my son's upcoming school year, and it's been the perfect solution for his academic needs. The sleek design and lightweight build make it easy for him to carry between classes, while the fast startup and responsive performance keep him focused and productive. The battery life is impressive—lasting through a full school day without a hitch. For the price, it's a reliable and practical device that delivers exactly what we needed. Highly recommend for students and parents looking for a solid school laptop!
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 5 out of 5 stars
Great for the students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP 14" Chromebook is great for students or anyone who needs a basic, lightweight laptop for everyday tasks. It's super portable and the battery lasts a long time, which is perfect for carrying around campus or working on the go. Performance-wise, it's good for browsing, streaming, and basic productivity, but don't expect to run heavy software or games smoothly. The screen and keyboard are decent for the price, making it a solid budget option!
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 5 out of 5 stars
Blazing Fast, Ultra Sleek – Worth Every Penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t be happier with this purchase! The laptop is incredibly lightweight, boots up in seconds, and handles multitasking like a champ. Whether I’m editing documents, streaming 4K videos, or jumping between multiple tabs, it performs flawlessly without heating up. The screen is crisp and vibrant, and the battery lasts me through an entire workday on a single charge. Best of all, setup was a breeze — even for someone who’s not super tech-savvy. You can tell this is a high-quality machine from the moment you unbox it. Definitely exceeded my expectations and I’d recommend it to anyone needing power and portability. Thank you Best Buy — 10/10!
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friendRated 5 out of 5 stars
Just buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my nephew for Christmas! He loves it!! Perfect for school use. Lightweight, easy to set up, and runs smoothly for everyday tasks like homework and streaming. Good battery life too.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 3 out of 5 stars
Good Value: Some Good and Some Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really cheap laptop (~$125), so if you need a cheap option to do basic stuff on the internet, or even do some media, this is a good option. I would have given it more stars because of the "bang for your buck" value, but even just having 8-9 tabs open in a browser and things really start to slow down - not running any other programs. I've been able to use this for multimedia like streaming/movies, and haven't had any problems there, but that's only a secondary use. I just wanted it to be solid for web browsing across multiple tabs and it just seems to slow down, which gets a little frustrating. Otherwise, I haven't ever attempted anything other than web browsing or streaming. The battery life seems good when off the charger. One other important note: like others have mentioned, the viewing angle can get really distorted/difficult to see if you're not looking at this straight on. If you get the angle right, it's not typically a problem. The track pad texture and functionality is also a little infuriating: when scrolling something like Google maps, you really have to drag it and it can make a really loud, squeaking noise as your fingers uncomfortably move around on the pad. Overall: it's decent value for your money and a good entry-level laptop for basic stuff and I do recommend the item for basic use, but the track pad, viewing angle, and slow browsing knocked this down to 3 stars for me. If maybe one of those things would have been better - mostly the slow browsing - this would probably be 4 stars.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 5 out of 5 stars
Good fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is really good, featuring a sleek, lightweight design that makes it highly portable. I have had no issues with its performance, which is fast and reliable, suitable for both work and entertainment. I like it because it is small and compact, making it easy to carry around and fit into any bag.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for everyday use! It runs smoothly, starts up quickly, and handles basic tasks like browsing, streaming, and work without any problems. The screen looks clear and the keyboard is comfortable to type on. Overall, it’s a reliable laptop and a great value for the price.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 5 out of 5 stars
Excellent performance, great price, and reliable q
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this HP laptop. I compared prices and specs before buying, and Best Buy clearly offered the best value for the money. The laptop is fast, smooth, and handles daily work, browsing, and multitasking without any issues. The build quality feels solid and premium, not cheap. Battery life is good, the screen is clear, and the keyboard is comfortable for long use. It arrived on time and was very well packed. Overall, this is a great choice for students, office work, or anyone who wants reliable performance at a fair price. Highly recommended.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 5 out of 5 stars
Worth it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop exceeded my expectations. It’s lightweight, fast, and perfect for work or entertainment. The battery lasts all day, and the screen is bright with crisp visuals. The keyboard is comfortable for long typing sessions. Overall, it’s reliable, efficient, and excellent value for the price.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 2 out of 5 stars
A Waste Of Meterials
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this to be one of the most lack luster chromebooks I have ever had the opportunity to use. The build feels extremely low quality and fragile. Itfeels like HP just didn't care when they made this one. Internally, there's 4 GB of memory with no slots to expand it with the use of any micro SD card. The screen is also very washed out at it's brightess setting. The screen needs to be leaned back to around a 65 degree angle to get a decent picture. And for the most part, I've found that it's best to just keep it on the Dark mode setting for visual appeal. The positives include, a headphone/3.5 mm aux port, 2 USB Type A ports, and a full sized HDMI port. Type C port for chargimg with the 45 Watt power source. There s an onboard camera, for Zoom meetings or just video chatting.Which really isn't too bad. And the speakers sound passable and you can cast to other devices if you want a better viewing experience. The battery life is pretty good, but I honestly don't feel like it really has to work very hard. So where's the power consumption? It just feels really cheap and using it doesn't change my thoughts on that. I really feel like HP could've put more effort into this build. If you absolutely must have a chromebook and you don't care about screen quality or even build quality, I'd still say shop around some more. This is below par.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friendRated 4 out of 5 stars
Solid for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really can’t complain for the price. I use my laptop for basic browsing and online shopping. I’ll use it occasionally for video streaming and this laptop does all of those just fine. The battery life is good and it’s nice that it’s USB C charging. You can charge it just about anywhere if you’re in a pinch. It’s lightweight and the keys and track pad all feel solid. Overall I’m happy with my purchase. If you’re looking to do a lot of multitasking or need something for gaming this might not be your best bet but for “standard” laptop use, this should keep most people satisfied.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 5 out of 5 stars
HP - 14" Chromebook - Intel Celeron - 4GB Memory -
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP 14" Chromebook in Modern Grey is a solid choice for everyday tasks. Its Intel Celeron processor and 4GB of RAM make it responsive for browsing, email, and document editing. The 64GB eMMC storage provides enough space for essential files, while the Chrome OS ensures quick boot-up times and seamless integration with Google services. Its lightweight design and long battery life make it perfect for students or anyone needing a portable and reliable device.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friend









