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Customer reviews

Rating 4.7 out of 5 stars with 18 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Design, Performance, Screen
    Cons mentioned:
    Battery

    Rated 5 out of 5 stars

    Absolutely Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down an Absolute Amazing laptop. Amazing screen to browse or watch movies. Super fast and can handle anything you throw at it it can handle every task. Battery is so so, not as long as they claimed but still good, you just have to adjust some apps running on it, brightness & other things to get better battery life. That is only down fall for this laptop. Out shins others by a mile. Not cheap but thsys why you get the performance that you do. Definitely has some weight to it but not too much and design is awesome & sleek. You won't be disappointed.. Also comes with a stylus pen so you can draw, write & be creative. & can fold into a tablet as well. Touch screen is huge bonus and nice and sensitive to touch. Sound is really good on this as well. And one of the best new features it has a switch on the side to totally shut off your webcam. Downfall is you shouldn't have to pay to have Microsoft Office it should automatically be on it. If you don't buy it you can't use your typical office stuff, writing letters Exedra. I think HP should have their own office program on there so you don't have to buy Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price. Great performance, Lots of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I had to return the first one (internet connectivity issues that couldn't be solved online), I'm glad I gave the second one a try. It performs well. One mystery is what to do with the Thunderbolt 3 port, and neither Best Buy sales, nor Geek Squad nor HP tech support are any help with this. To make this laptop compact, there is only one USB port, one USB-C, and one Thunderbolt 3 (T3) port. I would like a reasonably-priced T3 hub to add more USB, Ethernet and SD card reader at maximum speed, but nada, even online (hint, hint, somebody!). I wish HP gave some guidance on USB-A, 3.0, 3.1, USB-C, etc. in the e-manual or online tutorials. A pleasant surprise: I thought I'd be forced to buy a lot of new software, but I was able to install a lot of my old, good software using a portable plug-in CD drive (~$30). As a newbie to Windows 10, there is a learning curve, but all is going well. This laptop seems solidly built, excellent display quality, and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Screen

    Rated 5 out of 5 stars

    Excellent laptop for its value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an IT consultant and this is the third exact laptop that I am purchasing for one of my clients. The laptop has great performance, stunning screen and looks amazing. This is not a gaming machine but anything aside from games, the performance is there. HP did a good job with the appearance, the laptop is thin, slick and polished. The battery life is as stated, the laptop is quiet and does not warm up.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Looks wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it today and like it so far. This is the type of laptop I've been thinking about and I finally got it. Storage,Memory,abundant ports,perfect size(15.6"),color(I got the blue one) everything is nice. I'll update about performance after trying it .

    I would recommend this to a friend
  • Cons mentioned:
    Microsoft account requirement, Storage capacity

    Rated 4 out of 5 stars

    Good Every Day Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was really easy, but I hate the fact that I HAD to sign on with my Microsoft account. And switching to a local sign in gives up capability. I'm still figuring out my new computer, but overall it seems to a good purchase. Although, I'm wishing I had gone with the 1T hard drive, that was an oversight on my part, so now I'm keeping a lot of historical info on a portable drive.

    I would recommend this to a friend
  • Cons mentioned:
    Color, Speed

    Rated 4 out of 5 stars

    Wish they had better finishes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to replace my last Spectre which I loved. I was extremely disappointed that Best Buy only stocks the laptop with a rose gold finish. I had to wait to get this one, but still wish they had my favorite silver finish available. So far so good. I felt like my last one (3 years old) was a little faster and lighter, but this one is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for $300 off $150 off sale price and an additional $150 off with student pricing. It’s a great computer, I used to use a Mac and I made the switch because for the price and specs it’s really a no brainer. I mail use it for toonboom an animation software and when I used toonboom I’m Mac it would overheat to the point it would burn my hand to touch the laptop. I couldn’t even run GarageBand on my $2700 without major overheating. Get this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    State of the Art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is one of the best HP has designed in the longest. Backlit keyboard, privacy switch for web cam, 4K Ultra Screen/Touch Screen Display and versatility at its finest when you need a table or a computer. Battery life is fantastic as most 2 in 1 laptops come with 3 or 4 cell lithium ion batteries. This laptop comes with a 6 cell! Comes with a stylus, battery included. And the design of the laptop is very sleek and slim, provides a output to charge type C devices, just need the type C double ended cable. Overall, this laptop is one of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TERRIFIC LAPTOP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 15.6 inch HP 2 in 1 ultra is a terrific looking and fast laptop. The screen is beautiful with the 4K display. I got the Poseidon blue and it is really beautiful. Can flip it into any position and doesn’t get that warm. Really enjoying it and HP did a great job in making this one. You’ Like this one and it’s well worth the price. Nice laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case, the charger, the pen, and the performance make this the best all in one on the market. It has a quality build, and can do anything from work, to school, to home entertainment, to graphic design, to media editing, and gaming! I am very pleased with my purchase and lost everything I can do with it. It is by far the best All-in-one on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great college laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great college laptop. My son uses this to take notes in class and now that his classes are online, it is more important than ever to have a reliable laptop. This one works perfect for all he needs to do in his STEM program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I need: the screen has bright resolution, the sound system is nice and the touch screen - notebook configuration is handy. I recommend the purchase. This is my second HP in 8 years. They are built well and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Really fast, no glitches and looks very sleek. The color is greyish almost black with a hint of blue with a gold rim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, great screen resolution. It is very fast and the touch screen works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the HP 2-in-1. It’s very versatile, giving the option of using it as a laptop or tablet. Also, the crispness of the 4K is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer and excellent value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The best laptop I've ever had.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operational, powerful, fast, compact, and beautiful design. Absolutely, great machine!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stuck key

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with a stuck key so I exchanged. The number "5" key on the numb pad was stuck and would not register. Hp said the whole keyboard would need to be replaced as one individual key cannot be. Otherwise good machine.

    I would recommend this to a friend
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