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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1870 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, size, and performance of the 21.5" All-In-One - Intel Celeron - 4GB Memory - 128GB SSD, frequently praising its affordability and sleek design. Some users found the RAM and storage to be limiting factors, suggesting upgrades might be necessary for more demanding tasks. The all-in-one design was also a popular feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,870 reviews
  • Rated 5 out of 5 stars

    Hp all in one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and it saved me alot of space on my dresser

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say best computer for that price cant beat it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly 2 months since delivery and computer stopped in middle of writing a paper and won’t turn back on! Power light on in back of computer but nothing! So angry didn’t buy the protection plan but def. Expected it to last longer than 60 days!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm genuinely sorry to hear that you’ve had trouble with your purchase. Any time that expectations are not met, naturally, it’s upsetting, so I’d like to step in here and offer some assistance.

      To address your concerns and provide the assistance you need, I recommend visiting our support site where you can find troubleshooting tips: https://support.hp.com/us-en/help/computer/power-boot-issues

      If the problems persist, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us directly via your preferred method at this link: support.hp.com

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, click here: https://support.hp.com/us-en/check-warranty

      Alexis
      HP Care HP

  • Rated 5 out of 5 stars

    basic computing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my MIL needed a new computer. She's basically email, web browser and i little Social media. If that's all ya need a computer for, this will be great. She loves all in one build. not a lot of desk space and not a lot of wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it will be upgrading to the touchscreen soon wasn’t in stock the day I purchased this love that it’s all in one don’t have to full with the towers or anything plug and go

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was very easy to set up. Very nice display.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer moves very slow and freezes up constantly. Disappointed for the price I paid.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Its a celeron

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you expect from a celeron? Its not much faster than the Model T but hey, it gets the job done for the email / solitaire playing lifestyle.

    No, I would not recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi, watrhous. Thank you for taking the time to leave a review regarding Intel® Celeron®. As you may know, this product has been on the market for a long time, and there are still some manufacturers that use Intel® Celeron® because they are based on the Core architecture, has a clock speed of 3 GHz, and is a dual-core processor with no hyperthreading. With a lower price and reduced power consumption, it compensates for the performance disparity. 

      We highly recommend you check the most updated processors we currently have on our website [https://www.intel.com/content/www/us/en/homepage.html] and if you have any additional questions or inquiries, please don't hesitate to contact our customer service department.

      [https://www.intel.com/content/www/us/en/support/contact-intel.html#support-intel-products_873:873]

      Thank you for choosing Intel. Mariana

  • Rated 5 out of 5 stars

    Great set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up; easy on eyes, sturdier than laptop

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    All-In-One Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like All-In-One HP computer because it is compact!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Not fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2ghz Celeron is far too slow. Even for browsing, just one instance of edge browser pegs the processor at 67%.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Favorite Shopping Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been more than satisfied with the purchases that I have made at Best Buy. Their friendly clerks are kind, pleasant, and very helpful. I recommend my friends and family consistently to shop at Best Buy for quality service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good dealo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right. Seams perfect for my senior capacities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer ! Easy to set up and easy to use !

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the desktop I needed for my computer needs

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    All in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter for school, everything seems good but it is a bit slower then what I am used to.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute worst computer I’ve ever owned since I started using them in the 90s. Complete trash. Took it to have Geek Squad look at it, supposedly it’s running perfectly. They even sent it to the manufacturer but they said there’s nothing wrong. It’s slow. So slow! Worst computer I’ve ever used. Can not and would not recommend. Wasted money on this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my kids Enjoying my compute . It’s touch screen easy for my three years old to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box - good as new!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an open box special and i was pleasently surprised! Its been two years and it works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Looks amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this recently and its awesome to use. I would recommend buying this type of PC.

    I would recommend this to a friend