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Customer Ratings & Reviews

Your price for this item is $74.99
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The comparable value price is $359.99

Customer reviews

Rating 4.3 out of 5 stars with 1868 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, size, and performance of the 21.5" All-In-One - Intel Celeron - 4GB Memory - 128GB SSD, frequently praising its affordability and sleek design. Some users found the RAM and storage to be limiting factors, suggesting upgrades might be necessary for more demanding tasks. The all-in-one design was also a popular feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,868 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wife Loves It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she absolutely loves it! Perfect for her job and her Facebook marketplace shopping haha

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace my wifes desktop which finally died. Very easy to setup. So far she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite brand overall, super easy set up and great price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great low cost computer for kids games

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use this to play games like Roblox and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this all in one compu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to star up and use. I was able to without assistance sign in to my account and load everything from my older computer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice all in one computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little all in one desktop computer it’s not heavy at all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a good two hours trying to set this computer up but it was very slow and acting erratically. We brought it back to Best Buy (they tried to charge us to look at it but then after questioning them we found out we get 15 days of geek squad free). We were told the computer was defective and we could not be offered a discount for a new one for the inconvenience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great little computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great easy set up. Windows 11 is fabulous! Does the thinking for you. So far so good!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lags

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I bought it open box, it still has a few little laggs in it ! It stalls every once in a while the mouse seems to get a little stuck every once in a while, and it’s only been less than 10 days since I’ve had this computer

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Stella,

      Thank you for providing your feedback. It sounds like there may be some connection issue with the mouse. I would recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/help/computer/keyboard-mouse-issues

      If that doesn't seem to resolve the issue, please reach out directly to our support team for assistance at support.hp.com.

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, click here: https://support.hp.com/us-en/check-warranty

      Alexis
      HP Care HP

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    SLOW and Garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow that it is unusable. I added more memory but that did little. had to pack it away and buy a DELL. the DELL works great

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it ok for the price I would never buy this again. The set up was terrible to put anything on it other than microsft product you have to go through this whole process to install so much time it took 2 hrs to get this set up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Expensive junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk i bought it while away if I known it was this slow, I would have returned it but got home months after purchases.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Open box product with full warranty. Effectively does what is required. Definitely recommend this computer.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Runs slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs extremely slow we’re not able to use it for anything and it’s very disappointing to feel like my money went to waste.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed my Quicken software after the system told me I could not do it securely. I turned off the security to install. I purchased the Office 365 and installed. Then I installed McAfee and ran out of disc space! How frustrating! This machine would be better with a larger hard drive (256GB?).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Glad I Chose this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright screen and fits on a small desk! Two things that I was looking for when buying a desktop. Great for school work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect entry level computer. Bought it as my business computer and it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New IBM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like that a CD/DVD drive is not included nor do I like the location of the memory card reader (on the bottom). Computer has a low "hum" but is not unbearable. otherwise am happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer came with someone’s account attached as the admin I’ve been struggling for two hours to get it removed. I don’t know that I’ll be successful in removing it. I have extremely bad anxiety, and this actually brought me to tears. If I wanted to struggle, I wouldn’t have bought a “reliable” computer. I didn’t expect to spend money to do struggle. I have another desktop right here that takes me hours to get anything done. I didn’t have to spend a penny if I wanted to deal with that. Very disappointing. Idk what to try anymore to get it off there.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Sabrina,

      I'm so sorry to hear that you’ve been struggling with a new computer that isn’t working as it should. I can certainly understand how upset you must be. This is not the kind of service we wish for our customers, but I want to assure you that we are here to help.

      You should be able to perform a system recovery to restore your computer back to factory conditions. Please follow this link for helpful steps: https://support.hp.com/us-en/help/computer/system-recovery

      If you're still having trouble after trying this or need more help, I hope you'll reach out to us for direct support. Simply scroll down on that same page to contact HP Support.

      Alexis
      HP Care HP

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my store...we love the sleek look and the size is prefect to allow more counterspace

    I would recommend this to a friend