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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1870 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, size, and performance of the 21.5" All-In-One - Intel Celeron - 4GB Memory - 128GB SSD, frequently praising its affordability and sleek design. Some users found the RAM and storage to be limiting factors, suggesting upgrades might be necessary for more demanding tasks. The all-in-one design was also a popular feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,870 reviews
  • Rated 3 out of 5 stars

    All-in-One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All-in-one computer is great. Customer service was nonexistent. Had little knowledge of the computer

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow as a sloth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is so slow its barely operational. Even for basic internet browsing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for kids.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for kids, wouldn’t download to much stuff on it. Just for basic internet use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright but I only bought it because the worker told me it was touchscreen and it’s not :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for small office or desk to small for regular office

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    All in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is ok for basic use. It is very slow though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The box looks good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box it makes a horrible grinding noise. HP says take it to Best Buy to be replaced, Best Buy says its HP's problem, So I guess it's my fault. If I were shopping for a bulky paper weight, that screeches, then this is the perfect item!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Smaller than said

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Label says 21.5" when the screen is 19 1/4" from end to end.. false advertisement.. but other than that computer is okay.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow poor quality waist of time and money I returned it 9 days later

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the salesperson would have told me there is not disc drive.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    PASS ON THIS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is not worth the money. It is slow and has issues with opening certain websites.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    my lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it new ask me later after i have had it for a while

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WIFI non-functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the WIFI strength shows full, super slow (or won't even load the page) to the point of worthless on WIFI. All other devices on house work fine and fast on WIFI. Works fine on ethernet.I know this is a cheap computer, but the WIFI should work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very slow’ also To log in it takes a lot of time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought getting new computer was good thing this computer says all in one I hoped CD player work can’t find a button for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product remains in box, unable to fill out questio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase is still in the box on the floor waiting to be installed. My appointment has been cancelled twice and is now for Jan 4, Yes my purchase date was Nov 29. I'm only replacing this one because won't stay connected to tablet and printer. So far I am disappointed in my Geek Squad contract because of this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP All in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution not good. Had to take it in for service already.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was working just fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer just went out for no reason just purchased in April.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is s little difficult to understand but maybe its just me that i am not that tech savy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Elderly dad can’t figure it out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was pitched to me as a very easy out of the box solution for my elderly father. It hasn’t turned out to be that way. It’s asking him for pins, challenge questions, etc. that he claims he’s never set up. He can work his iphone but this is giving him a lot of trouble and at this point he can’t use it at all.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      I'm sorry to hear that your elderly dad has had a frustrating experience thus far.

      We always aim to make our customers happy, so if we can assist you with setting up this product or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.

      Alexis
      HP Care HP