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Customer Ratings & Reviews

Your price for this item is $74.99
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The comparable value price is $359.99

Customer reviews

Rating 4.3 out of 5 stars with 1868 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, size, and performance of the 21.5" All-In-One - Intel Celeron - 4GB Memory - 128GB SSD, frequently praising its affordability and sleek design. Some users found the RAM and storage to be limiting factors, suggesting upgrades might be necessary for more demanding tasks. The all-in-one design was also a popular feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,868 reviews
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three weeks after purchase, this computer would not work. I've never had a computer just not start up. Beware this could happen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost Job Lost Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. I’ve had non stop issues with this computer and due to the issues I ultimately lost my job because I couldn’t work!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disapointed In this item because i can not burn songs

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Screen issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with it screen never wanted to come on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP all-in-one pc stops working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than 6months of using. The PC just stop working.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Antonio,

      So sorry to hear that this has happened to you. We build our devices with the intention of providing a reliable experience for our customers, but, of course, things don't always go according to plan. Here are some resources that I hope will help you remedy the situation.

      First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing

      If the problem persists, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”

      Alexis
      HP Care HP

  • Rated 1 out of 5 stars

    Defected item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defected item. Power cord can hold charge. Monitor has a glitch on screen that will not go away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A frozen HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad computer it freezes way to much !!it looks great but it’s not a good computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    So simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom on Mother’s Day because she needs a bigger screen. It’s been great so far. The sound is amazing. The setup was really easy. There’s nothing she doesn’t like about it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advertised, system different had to drive 200 miles(one way) to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    missing shipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no word from shipping … this purchase is stuck in illinois for WEEKS. …please advise

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    First computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Easy to get started. Takes up less space

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    HP 21.5 inch PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and a great value for the buck! Works great for webbing and keeping up with stocks, bonds and CDs. Highly recommend this unit to all age groups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Wonderful gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a gift for my 75+ year old grandmother. She loves the screen size and it is so easy for her to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, no extra cords and very sleek. Minimalist look on desk

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    small worker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small and easy to start up and add needed information. It is great for a student or a small business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed it to be. Easy to use, easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great, just seems to run a little slow when all the other computers in the home work at normal speed, I dont think its an internet issue. Overall, I am happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy setup. Would buy again! Love all the features!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer received in a timely manner, easy to set up, only thing is i changed from edge to google. Pleased with purhase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office PC Perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for our home office. Everything we needed and more. Was searching for the perfect PC and found it at Best Buy in Gainesville , Florida. Didn’t have to travel too far.

    I would recommend this to a friend