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Customer Ratings & Reviews

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$341.99
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Comp. Value: $379.99

Customer reviews

Rating 4.3 out of 5 stars with 491 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the overall performance and ease of use of this computer. The size, design, screen quality, and color are also well-received features. However, some customers have expressed concerns regarding the computer's speed and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 491 reviews
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    HP 21.5 All in One Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was very slow to load. We returned for a different model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Skip computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs slow, good at first but after a couple months barely runs programs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is absolute garbage. Right out of the box it crashes when trying to do a video call on zoom. Do not waste your money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really pretty but it is not functional even for just emails and reports through excel, PowerPoint. Lags very very slow.had to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow response

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very slow. Its very aggravating to work with. I'm considering returning it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Computer marred by software greed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every twenty minutes or so I get a pop up asking me to buy McAfee, Microsoft and other software I don't want and which I declined at set up. Will they ever understand NO?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unbelievably slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was so slow I couldn’t even do basic functions like checking email or use my CRM software. It would crash web pages constantly, took forever to wake up from standby. I returned it to the store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant get my email change to new coputor and cant connet to VA online and size of font back down

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Screen Lagging and moving slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since purchasing brand new i havent been able to really use it much just because of how slow it moves i try every now and then but its always the same result

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP All-in-One computer is extremely slow and frustrating to use. It takes a long time to load even basic applications, making it a poor investment for the money spent. The system often freezes and struggles to handle multiple tasks at once. Overall, it's disappointing in performance and doesn't live up to expectations.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    DISAPOINTD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS COMPUTER IS SLOW AND HARD TO USE. I AM SORELY DISAPOINTED!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Suuuuuuper slow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible computer. Slow as molasses. I couldn’t even get a website or program to load. Returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this product it just buffers forever and keeps kicking me offline

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk! I'm warning you! Do not Buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is as worthless as Best Buy's management team! Go to Amazon, NewEgg, B&H photo or any other electronics retailer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work at all. From the time I got it set up, it lagged horribly and kept freezing. It took 10 minutes to open up a program. Reminded me of having AOL dial-up internet. 0/5 stars. I should have checked the reviews before buying it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible for multitask work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is terrible for anything that requires even a little bit of memory. I purchased it as my work computer to replace an older HP that was no longer being supported. Im constantly having to rollback software to keep it compatible with the operating system. I absolutely would not recommend this computer to anyone who plans to do more than read an email or type a paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing was put together properly Trying to find another pc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest computer I’ve ever owned. Waste of my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing power cord

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i order an open box in excellent condision,but the power cord was missing so i call bestbuy than they told me i have to go get it from best buy shop or return the whole package to them so i can get my money back.what a drama.now i have a pc that it only good for showpiece

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    purchase?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not end up purchasing this computer… therefore, no review

    No, I would not recommend this to a friend