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Customer Ratings & Reviews

$529.99
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Comp. Value: $629.99

Customer reviews

Rating 4.7 out of 5 stars with 831 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the 23.8" Full HD All-in-One for its overall performance, ease of use, and speed. Many appreciate the large screen size, fast setup, and all-in-one design. However, some customers wish it had more RAM and memory capacity, and a few expressed disappointment with the customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 831 reviews
  • Rated 4 out of 5 stars

    BBB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best Buy my life is easy. Best Buy is the best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had so many problems with a computer. Had to get rid of time out because it didn’t want to come back on after. Now keeps spooling print jobs. Can’t use it for much more than email or it goes crazy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Quality. Cheap. Missed Return Window by a week. Best Buy Local Store Nightmare with 0 Help from Customer Service. Stuck with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You Get What You Pay Fors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AIO had trouble staying connected to the internet. After hours with customer service from HP and BestBuy, we returned it and upgraded. To be fair, at last BestBuy CS admitted it sounded like a hardware failure. We were able to return it and upgraded another HP AIO, which works very well. The return was very easy, and we are happy with the upgraded AIO.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Desktop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dislike: It's a pain in the butt to put the USB stick in to backup. I would not have gotten this computer if I knew this a head of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this computer but unfortunately I have returned 2 after using them for only a couple of days because of the screen either blacking out or flickering all day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not using much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m finding it hard to set up but that may be me! I can’t figure how email works!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MyNew 23 HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fired it up after holidays and still working on settling up printer,so not sure of any other issues yet,but few things different than what was told when looking

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    pooer customer care & poor handling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor customer care & poor handling. they are not responsible for mistakes they had made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will never get one like this again.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange. After setting it up, worked for about 10 days. Started freezing up, tried everything to correct it other than resetting. Had same problem with exchange computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Display model defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Bought a display model. Computer was defective, would not download windows 11 completely. Took to a computer shop he said take it back a new computer should not have these problems. Cost a fee plus drive 160 miles round trip to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT USER-FRIENDLY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate it! I should NOT be forced to have passwords and pins for everything! I shouldn't be forced to use UGLY backgrounds! It is NOT EASY to work with! It was wasted money on a purchase that I could have used toward a more USER-FRIENDLY computer!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. I could have used lots of help in getting it to work once I got it home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It was a worse computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep frozen up and took it to geek squad to fit it and took home and it was worse. So took it back and got a dell computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is a Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    locks up constantly even Geek Squad cannot fix it bad computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pres

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took back computer and printer.. not functioning properly.. rediculus.. wasted so much time myself and customer service reps 3 times and the geek squad.. no one could fix them ..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wrong information

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was told it would work for online gambling sits and it did not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service device and overall experienc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good choice and was lied to by staff at store unbelievable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not what was told to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this will only connect to ONE additional Monitor- sales person stated it would connect to two giving a total of 3.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HELP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different story from everyone! Repeated calls and on phone so long that have to recharge! Still have not received refund to purchase another computer from you. Very frustrated and many tears, Not good for a disabled senior citizen!

    No, I would not recommend this to a friend