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Customer Ratings & Reviews

Your price for this item is $510.99
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The comparable value price is $729.99

Customer reviews

Rating 4.6 out of 5 stars with 889 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the touch screen and ease of use as significant advantages of the 23.8" Touch-Screen All-In-One. Many appreciate the computer's performance, price, and compact design, finding it easy to set up and use. However, some users express concerns about the limited number of USB ports and their placement on the back of the monitor. A few also note the system's noise level as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 889 reviews
  • Rated 2 out of 5 stars

    Slow...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow not what I asked for in the store. But because I don't know what I was looking for in a computer I was railroaded into this very slow computer. Unfortunately didn't know that until I hired somebody to hook it up for me who then told me that it was not what I asked for. by that time it was out of the box and I could not stand the thought of taking it back and fighting with them to get what I wanted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    After 2 weeks it was not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not start up after 2 weeks.I think there was a problem in start button

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of the three products I got at the store this is the only one I did not have to go back because of problems

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AVG AIO

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I3 is slower than expected, pay a little more for speed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly designed power connection and on/off switch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the HP Al-In-One because of its portability. Not even two years in, the screen went black on power up. Unplugging and plugging it in again would allow it to power up time after time until finally it wouldn't power up at all. The power cord plugs into the back at an upward angle, and the cord doesn't stay seated. HP Authorized Service Center rep said he would have to order new parts to diagnose why it wouldn't power up. What?? Geek Squad said it would need to send the computer back to HP for service, and it would take three weeks. The computer looks nice but is unreliable. HP used to make excellent products but no longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor startup speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK slow to start up. Never buying an i3 proc

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing Keyboard adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system came with a wireless keyboard but no transponder to attach to monitor was unable to complete setup or configure until replacing the keyboard

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks are nice, but when I tried Skype, the sound was awful. Same when I tried music. Had to return it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Great all in one computer for everyday use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, has all the features one needs for everyday use. Screen looks great, video playback is flawless and has a CD/DVD drive which was important for me. Web surfing is a breeze. Only two drawbacks: It only has TWO USB ports (on the back) so buying a USB hub along with it is a real necessity. The other drawback is the keyboard. It's horrible. Small with keys in different places than what I'm used to. I found myself typing paragraphs only to have my work disappear when I hit the wrong key. After two days I smashed it against the concrete outside (felt so good) and ran back down to Best Buy and bought a Logitech keyboard. Frustrations gone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, showing errors, very bad customer service. I will not recommend any HP product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Fan of Refurbished

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished and had several issues. Will stick to new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Great "all-in-one"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first mouse still getting use to it... Love it though...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to avigate and get what is wanted. SAlso, web site referrals of minimal help

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    All in one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is ok. Seems to perform slowly most of the time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lots of Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues with wireless keyboard and mouse. Buy one with a wire!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    apple products are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again thank y'all for nothing but the day off I got

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad the first day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom and the first time I turned it on to get it set up for her it kept freezing up. The hard drive wasn't no good had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worse piece of equipment i have ever purchased. nothing but trouble from the start. finally just returned it and bought a chromebook and i am happy i made that decision

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT THE ONE I ASKED FOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY DIFFICULT TO USE. A CHEEP VERSION OF MY OLD HP ENVY 23 BUT JUST AS EXPENSIVE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in this computer. We hate this thing we say we hate it every day

    No, I would not recommend this to a friend