Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $602.99
Clearance
The comparable value price is $669.99

Customer reviews

Rating 4.6 out of 5 stars with 761 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use and responsive touch screen of the 24" Touch-Screen All-In-One. Many appreciate its performance and compact design, finding it a great value for the price. While some users noted limitations with the speakers and available memory, the overall experience has been positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 761 reviews
  • Rated 2 out of 5 stars

    Total Tech Plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install at my father-in-law’s house was incorrect and the original tech admitted it. The follow-up tech wanted to charge him and was rude. I am embarrassed and totally disturbed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Employee Lied to us. PC cannot run any new games.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My significant other and I were lied to. She took forever to tell me but I'm upset now and unsure how to resolve the issue. I bought her this new computer based off an employees recommendation that is could easily run the game she wanted to play. Well, she recently showed me she can't even play any of the top 100 games. I had the money to buy a better PC if required but I was lied to. Extremely disappointed and unsure what to do about it. We don't have the box it came in anymore either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily broken. moved it while reorganizing and broke that easily. overall a great computer but i wouldn’t touch it EVER after setting it up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok all in one pc nothing too amazing a bit lagging

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s a computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a computer just like all the other ones that are out there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing System

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer started off ok and within the first day it started crashing. We tried troubleshooting, updating the Operating System with all required updates. It continued to crash. We tried factory reset and still same issue. It is completely unstable. I do not recommend this computer and will be returned today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out of the box and had problems from the get go Talk with HP on phone for 3+ hours and couldn’t fix. They asked next day with about 6 more hours of tasks to do I then returned it to Best Buy and got a different computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Strongly advise against purchasing this computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the performance of this computer. On its second week, it crashed multiple times. Sometimes screen goes dark. The warranty was over within 14 days so I’m stuck. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible just totally crashed piece of junk!!!!!! Had problems moved slowly and then would just stop working. Unplugged and plug back in worked a week and just freeze. Total waste of money!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the item 9-16 but earliest installation by Geek Squad is scheduled for November 2nd. Have no idea how computer works since still in box. Not happy with such a long wait.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my best buy account but its my email

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep getting this poor ladies emails. I went to best buy and they tried to fix it i guess? But I'm still receiving a strangers emails. I guess best buy doesn't really protect your privacy very well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    m

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have only had `1 1/2 month usdd tool remoove preinstalled mcafee destryed like last computer noone can fix this going in trash to i havent evern made the first payment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad choice

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works for few months after 7 months fail I took to the store and the problem was the Motherboard

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No cd drive access!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be awesome if the disc driver had a button to open it!! Can't load my printer disc. Got to go back into store!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ORDERS SCEW UO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DID NOT GET ANY OF THESES ITEMS I NEED THE MONEY BACK ON MY CREDIT CARD AND YOU REMOVE THS FROM MY CREDIT REPORT.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for photography

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is not good for photo shop, lightroom or anything that got to do with photography.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Very fast. Does not hang like other computers

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for college

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect at home computer to be able work on assignments!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright for the price. Looks nice. Could be better. But looks very pretty

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. I had no problem with it. Thanks to geek squad for keep my computer running order by tune up on regular basic. I like the HP computer I have to of two of them

    I would recommend this to a friend