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Customer Ratings & Reviews

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Your price for this item is $809.99
The comparable value price is $1,129.99

Customer reviews

Rating 4.7 out of 5 stars with 1320 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the large screen size and ease of use of this 27" all-in-one computer, frequently citing its strong performance and attractive design. Many appreciate the touchscreen functionality and straightforward setup process. However, some users have noted concerns about the limited number and placement of USB ports and the stability of the stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,320 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, This one is perfect for my use. It has everything i needed and is very fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is great, much faster than our old computer, easy to use and everything is much easier to see. The Geek Squad did a great job in getting all our info on to the new compute and helping us install the new office 365, Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after my old laptop perished. I love it. It easily runs Adobe InDesign. I can have InDesign and other programs open and zero lag. The screen is big and bright, and I think the color is accurate. I have also played a few Steam games on it, and it has done well for me. The only thing I might change is that the screen be tiltable. Overall, I think this was well worth the money and would buy it again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize how bad my old computer was until I got this one. It is lightning fast, looks great with plenty of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! The set up was super simple. The performance is outstanding! It's fast and reliable. The screen is amazingly clear and big! The touch acreen is super convenient! Overall an excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    It's about time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife said, "It's about time" when I made this purchase. I'm glad I did. I brought is computer during a Memorial Day sale for a fabulous price. The sales person was very knowledgeable. The set up was easy. I did have to learn the new features of Windows 11 transitioning from an older version. I really like the large screen, and my wife likes fewer cords being on the floor with this Alll In One model. This processor is really fast too. Maybe it's about time you upgraded too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    HP 27" All-in-one Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is extremely fast. The color reproduction is excellent. its an all in one computer with no large computer on the floor on the floor to go with a separate monitor. I wish there were more contained USB ports on the unit. I needed to purchase a separate CD/DVD recorder player as none is contained in the basic unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Best Buy is the Best place to Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear picture and ease of using. My wife really loves it. We bought it because it has a larger screen than her old one and it is an HP which she never wants to get another brand. Berry is the Geek Squad person that helped install the hardware. Very knowledgeable and friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fabulous Desk Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate helped me choose a computer that would be good for what I do at work. He recommended the AMD Ryzen 7 over the Intel processor. Hooked up the PC at home and is working excellent. Love this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my HP all-in-one desktop PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 27" HP all-in-one desktop PC to replace my old Dell all-in-one desktop PC. I had purchased the Dell back in 2016 and for the last few years, it kept running slower and slower, taking longer to complete any tasks. Also, the old Dell was running Windows 10; their support officially ended on October 14, 2025. So I would no longer receive free security updates, feature updates, or technical assistance. I initially looked at the Dell PC at my local Best Buy, but wasn't thrilled with the way the stand looked. After checking out the HP, I opted to go with it instead. I've had the new HP all-in-one for about a month now, and I couldn't be happier! It turns on faster, and I can complete all tasks much faster as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition from desk top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had an HP desk top for many years I was reluctant to get an all-in-one but this has been an easy transition, A bonus is I now have freed up space where the tower previously sat. I only use my computer for personal work so this provides the needed applications. I like the adjustable height for the display, I am having issues with the speaker as I often hear crackling with music. I will take in to Best Buy to see if they can resolve.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    The usual, great HP computer...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an HP fan and have stuck with this brand over the past several years. I needed a smaller footprint for my computer, due to a small desk, and went to this all-in-one. I'm still learning the limitations of a touch screen (why the one-less star) as I much prefer just mousing through my computer programs. I'm also not excited about having the USP ports in the back of the monitor, so have hooked up a couple USB extensions to use "out front" for such things as my flash drives. Overall, this computer is the usual, superb computer that I expect from HP!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started right up out of the box. Had to make just a few changes. Like any new change to software, it takes a little while to find everything as they like to move things around. Excellent screen - don't need my glasses most of time. Speed is great but I don't do a lot of games. Was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    HP - 27" Touch-Screen All-in-One with Adjustable H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice HP 27” Touch-Screen All in One Desktop. I like the all black color, height adjustability, cord bracket on the back, the additional storage & faster speed of logging in. It checks all the boxes for what I do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MaryR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new computer. It is an excellent upgrade from my previous computer. I am still learning about many new features on this computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great All-in-One Overall — Just a Bit Slow at Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed using the HP 27" Touch-Screen All-in-One. The large touchscreen, sleek Jet Black design, and adjustable height make it super comfortable for both work and everyday use. The AMD Ryzen 7, 16GB of memory, and 1TB SSD give it plenty of storage and power for multitasking, and overall it runs very smoothly. My only minor downside is that every now and then it feels a bit slow, even when I don’t have many apps or windows open. It’s not a constant issue, but noticeable enough to mention. Aside from that, it’s a great computer with excellent features and value. I’d definitely recommend it for home or office use!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate this computer. the all in one has fewer cords and less equipment. It works really well. Connected to my 12 year old printer right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I've owned yet, it's very fast and easy to use. I really like the big screen and the easy up and down movement. Good quality computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. works perfect for all in one. easy touch screen its very quick with processing and it is easy to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! This replaced our last HP that broke (my own fault) and is lightning fast. The clarity of the screen is sharp and it does everything you would expect.

    I would recommend this to a friend