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Customer Ratings & Reviews

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Your price for this item is $809.99
The comparable value price is $1,129.99

Customer reviews

Rating 4.7 out of 5 stars with 1317 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the large screen size and ease of use of this 27" all-in-one computer, frequently citing its strong performance and attractive design. Many appreciate the touchscreen functionality and straightforward setup process. However, some users have noted concerns about the limited number and placement of USB ports and the stability of the stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,317 reviews
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I purchased this product. The features are all that it requires and I love, love, love the touchscreen. The representative was knowledgeable, nice and very helpful. There was no damage to the package when it arrived and the delivery was on time. Very pleased with this product and Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mistakenly bought a larger screen than I intended but am glad I did. Can easily read even from a distance. Love the height adjustment! It is so easy to use. Still learning all there is to know about this new computer but am happy with every new trick I learn.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Some screen and keyboard issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is a little balky. I have to check each sentence to make sure the letters are shown on the screen. You tap the keys and often the letters do not show up. (My old HP laptop had better keys but after 12 years, the keys wore out). Also, one of the USB ports does not seem to work. And the screen sometimes goes dark for a few seconds and then comes back up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    my computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the big screen and all the features it offers is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my use at home.No problems so far when using the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    HP 27 touch screen all in one jet black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great computer very easy to use. Love the all in one features. 27 inch screen you can move up and down. You can hide the camera when not using it. Whats not to love!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    An amazing computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This All-in-One computer is miles ahead of my old computer the difference is like night and day -- storage compacity -- speed of operation and a lot more, it has been a wonderful experience to learn what possibilities this computer offers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent choice for our business!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Choice for Our Business! I absolutely love this computer. It has a very fast processor and has been performing exceptionally well. It's been a great fit for working with my team, handling everything we need with speed and reliability. Our business was due for an upgrade, and choosing this computer was the right move—so glad we made the switch!

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    HP All in one is a good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP all in one works so much better than my Lenovo all in one which was a lemon and only worked for one hour. I had to purchase a docking station since there are few USB ports, but that had the benefit of letting me use the monitor from my "old" computer which died after less than 4 years of use. So now I have two monitors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but something isn't right on this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size of screen and Touch Function are great. But the system itself is slow to start up. It takes about 5 minutes or more to complete a boot up due to processes running in the background. And even after bootup, every time you come back to the computer after taking a break and the system logs you back in it takes almost 5 minutes again to bring the system back to full life. Unless you run task manager immediately and it for some reason perks right up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Hp all in one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer.easy to use and fast loading in programs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ryzen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this new computer and my wife just loves it. Nice screen and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    New all in one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy touch screen or with use of a mouse or keyboard. Great speed for opening a site. Easy transfer from old pc to new. I’m 75 years old and found it easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up and pretty user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new HP computer. Had really good help while we were at Best Buy. We asked a lot of questions because we are not very computer literate. We tried looking at a few different models based on what we do, how much we use it and what different things we wanted for features. The touch screen is nice to have. We like the bigger screen for visibility and the color/graphics are super nice, especially compared to a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear screen, fast. Easy to use, takes up minimum space.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Space saver computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the fastest PC we have had. Excellent touch screens. Takes less space in our home office with the all in one built in the screen. Makes for a neater office space. We love it! Great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    The best around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed by how unique and simple this unit is to use and get around with! I still have a 12 year old 27 inch HP that is still working, but is past its prime!!! The new HP is worth every penny!!! No tricks, no gimmicks and no nonsense… a work horse worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cash customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have only had it for 30days and just installed the 365 suite with all document apps. so far machine is quick and easy to operate. set-up was easy, it found my wireless signal with no problems and the installed McAfee antivirus seems to work ok, but I already paid for a different application.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Better Than I Hoped For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Touch-Screen All-in-One is everything I hoped it would be. It's ease of operation, speed and power are perfect for older customers such as ourselves. I still use the wireless mouse on occasion but am really getting comfortable with the touch screen features.

    I would recommend this to a friend