Customer Ratings & Reviews
- Model:
- C2P51FN#140
- SKU:
- 9240051
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the 564 2-pack Standard Capacity Ink Cartridges, frequently praising the ink quality, price, and ease of use. Many reviewers found the cartridges easy to install and compatible with their printers. The positive feedback consistently highlights the value and user-friendliness of the product. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Ink is ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it would last longer and not be so expensive.
I would recommend this to a friendink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic item from best but and always easy to find it.
I would recommend this to a friendCartridge too wide
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the HP Photosmart 7520 series and I asked the person on ink if the size had changed because the last cartridge I bought was too wide. He said no, the 564 and 654XL have not changed. I got it home, opened it and its too wide. I have to return it and now I don't know what to buy as the 564 had been and still should be the correct cartridge. The 654XL is the correct size still. This is very frustrating because I can't print until I return the cartridge even after asking about the size.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I was sorry to hear that the cartridge was the wrong one. It is true that the cartridges have not changed in size. It is likely you actually wanted the thinner Photo cartridge and not the black one.
If you have a printer that uses 5 of the HP 564 cartridges instead of 4, your printer will have a slot for the black cartridge and also a slot for the Photo cartridge. The cartridges you ordered should fit into the black slot, which has a 5-sided pentagon (to me, it looks like a house) icon. Printers that use 5 cartridges also need the Photo cartridge, which has an hourglass shaped icon (looks like a bowtie). Many people confuse the black and the Photo since the Photo cartridges were originally marketed (several years ago) as "Photo Black" and some sources still use that terminology.
I hope this helps clear up the confusion!
Mary
HP Care
hp.com/support
Sold me a computer that did not meet my request
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically request a computer that was secure and hard to hack. Sales person sold me a HP Pavilion and later I was informed that Apple was the computer that has the best security. I returned to the store because there were files that were already stored on my brand new computer; I was told that sometimes the manufacture creates files before it reaches the store. I believe this computer was used but sold to me as new. I contacted Best Buy Headquarters but never received a response. I was very disappointed with my last purchase from Best Buy.
No, I would not recommend this to a friend2-Pack HP 564 Ink
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always Problems with HP 564 ink …… As well as HP Printer Issues
No, I would not recommend this to a friendHmmmmm!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hese ink cartridges are needed, but they run out too quickly. I need to constantly be purchasing cartridges for all the colors to make printing work properly
No, I would not recommend this to a friendBasic ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive and too little ink. I have given up on HP printers they just are made to waste ink. I just bought a Canon printer. I already like it better.
No, I would not recommend this to a friendDoesn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ink doesn't last long at all. One of them was dried out before I even used it. I ended up returning it. The new ones didn't last long, either.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink was faulty. My HP printer advised this was not comparable???? I bought from Best Buy and it said HP?? I tried calling Best Buy several times spoke with three different reps that were NO help and were not trained to handle customer service. Gave the Sku number several times. Now working from home, such frustration. I was told I would get a callback - nothing
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Nancy,
I'm sorry that you didn't have a good experience with this cartridge. I can imagine how disappointing that must have been.
According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Hope this helps, and you are able to get a good result!
Mary
HP Care
hp.com/support
hp ink 564.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cost to much. i will be going brother printer and ink.
No, I would not recommend this to a friendObsolete item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe a store like Best Buy would still advertise this item without mentioning it has been discontinued and the printers it goes in are obsolete. I found out about it when my HP Photosmart broke down. I am stuck with several of these cartridges and the store won't refund me. They should make it known that the item is OBSOLETE. They should make good on their trade in policy in FULL. This is unethical.
No, I would not recommend this to a friendPrinter died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real issues with the ink itself, hopefully, but after replacing all the cartridges, the black leaked gumming up the tray.
No, I would not recommend this to a friend- Pros mentioned:Ink quality
Neverlasting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great print quality BUT doesn't last long enough to print 20 pages!!
No, I would not recommend this to a friend This pack does not seem to work - it is still not.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See above. This pack seems to be dried up. It does not print black.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that the 2-pack seems to be died up. You should be able to return it.
According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Mary
HP Care
hp.com/support
Doesn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend instant ink over purchasing these cartridges.
No, I would not recommend this to a friendUnacceptable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first cartridge is out of ink Already! This is unacceptable! I certainly hope Best Buy or HP sends me replacement cartridges that are Good! I've been a long time customer of Best Buy & have purchased HP products for years. Thank you.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am saddened to hear that you had this problem. I can imagine how annoying that could be.
You will need to contact the seller to see if a replacement can be arranged. According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Mary
HP Care
hp.com/support
Ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ink runs out way too fast. Could be improved.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that you were sent cartridges that don't seem to be lasting very long. I can understand if you are disappointed.
Unless the cartridge was damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos and graphs) will use up more ink, especially if the paper is highly absorbent and the environment is dry.
Assuming the cartridge was full and not defective when received, some usage might have been due to printer maintenance. When you only want to print in black and white, it is good to change the print settings to black only (sometimes color is used kind of like primer paint to make the black areas look "blacker"). Even then some color is used because the nozzles that spray the ink onto the paper will clog unless they are cleared regularly. When you are not using a color, the printer will have to use a tiny bit of ink during maintenance to clear the nozzles for that color. Not doing so could ruin the printer's printhead.
You can avoid some ink usage by turning the unit off when it is not in use. One caution about that though. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' so that the cartridges are protected from excess drying that causes clogs to form in the tiny nozzles in the printhead.
Mary
HP Care
hp.com/support
The black ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The black ink seem to be dry I had to reprint pages a few times for it to finally come out all the way on the page I’m hoping the next cartridge is better once I use it. I never had this problem before
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kana,
I am unhappy to hear that you were sent a defective cartridge. That had to have been frustrating to have to redo the page so many times!
When you receive a cartridge that is defective, you always have the option to return it to the seller. According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Mary
HP Care
hp.com/support
HP did me in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My printer is still working fine but HP changed the size of these cartridges so none will fit my machine any longer. Boo for not letting me know about this change so I would not waste so much money needlessly.
No, I would not recommend this to a friendOnly one of the cartridges worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one of the two cartridges worked, the other one appears to be used and my printer gave me an error message saying that it was not a genuine HP cartridge.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that one cartridge didn't work. I can understand if you are frustrated by that.
I'd advise you to return it to the seller that you bought it from. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support