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Customer Ratings & Reviews

HP - 564 3-Pack Ink Cartridges + Photo Paper - Cyan/Magenta/Yellow-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 3411 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 29 Reviews
  • Rating: 1 out of 5 stars

    Ink Is Expensive and Runs Low Quickly

    Posted
    Chelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    There may be little to do about printer ink; I believe companies make their money on the ink rather than the printers. Still, it costs $60 to buy new ink cartridges and all colors need to be replaced together even if not all colors are low. I printed 25 small greeting cards using colored ink and now have a message saying my ink is again low. I'd printed maybe 40 plus several black and white documents before having to replace the last cartridges (print quality became terrible even for black and white). These items were printed over a short period of time -- ink didn't have time to dry out. I'd highly recommend researching the type of ink and cost of ink used for any printer you consider buying.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    To much money for to little ink

    Posted
    reviewsbyadult1
    • My Best Buy® Elite MemberElite Member

    I barely use my printer but always seem to buy ink. I have to replace all the ink 4 times a year. Maybe made 300 copies and barely 100 pictures a year. I have had the printer for almost 3 years. The ink costs $60 each time. I read switch to HP over cannon because of ink cost and how much you get out of them. Not even close.... I would barely buy 2 sets a year with same usage. Also, normally my canon would run out of colors randomly telling me it uses them properly. It seems odd that the HP would run out of ALL ink at the same time since day one.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    We're mislead when buying this product

    Posted
    Terry
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Was told we needed colored ink besides the black ink we already purchased to make our printer print....come to find out we didn't need colored ink!!!! We were out the money and our printer still didn't work. When we brought printer in to Best Buy the sales person said he couldn't fix it and wouldn't be worth fixing....he kept the printer and all the brand new ink and we were out the money!!!!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality

    Posted
    Corabel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The magenta ink cartridge was dried and did not load onto the printer. The printer did not detect ink in the magenta cartridge. When we replaced another magenta cartridge bought from another facility the printer detected a full cartridge.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Ink!! For my printer!!

    Posted
    CrazyOne
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not good!! Ink ran out before even making 20 copies, I have never had this problem before!! The price of this ink is ridiculous and then to not be able to print even 20 copies!! Very unhappy with this product!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Expired

    Posted
    Dcor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I installed the ink it said that it was counterfit. Then another cartridge said expired. This inknis really expensive and it doesn’t last long at all.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    JudyBfree
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love the HP ink cartridges not liking the fact that Best Buy discontinued the program for rewards members to receive discount on printer ink. Will not be purchasing ink from BB again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Needs to be packaged without Photo Paper & Envelop

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I think you should be able to buy the three colors without getting the Photo Paper and Envelopes. I don't use them as much so I am paying for something that I am NOT using.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    HP ink cartridges

    Posted
    jfc55
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very disappointed on these cartridges.Ink levels on these went very low right away.Didnt even print in color much.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    The new ink is streaking what I print

    Posted
    1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not much quality in this item. Seems like it might have sat too long somewhere. I suspect one of the colors is not working properly

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    already OUT and rarely print!!!!

    Posted
    Helen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    these cartridges run out in a very short time, and we rarely print anything!!!! Already out of 3 of the colors TODAY. Just purchased them!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    wrong parts

    Posted
    cotton
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    sales person did not know to give me the proper parts--did not have the knowledge that was needed to serve my needs

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don’t last

    Posted
    Bielka
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’ve been buying it for years but lately I think it does not last enough

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad batch

    Posted
    TDub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Did not perform well due to streaky pink/red. Bought the same product at another store and worked well.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    ink

    Posted
    hpink
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    ink works fine in my printer, but the only thing is it goes bad after a short period of time

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    No good

    Posted
    Tmallyg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Was only able to print a few pages & clean my print heads a few times & they were empty

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    purchased ink cartridges for printer

    Posted
    whitehawk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    They were dry. Not sure why, but Best Buy replaced them no problem...The staff were great

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    This ink finishes too quickly. Ridiculous!

    Posted
    samisit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    When I install the ink the HP Printer told me the product is not an original brand.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    The inks never worked

    Posted
    Jorgito
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Seemed like the inks were dry. I had to buy another ones from another store

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Costs

    Posted
    Broncoman1973
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not a fan of ink cartridges. They are expensive and expire faster than I like.

    No, I would not recommend this to a friend