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Customer Ratings & Reviews

HP - 63 Standard Capacity - Tricolor Ink Cartridge - Cyan/Magenta/Yellow-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1003 reviews

97%
would recommend to a friend

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Cons

Customer ratings & reviews

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Page 1, showing1-7 of 7 Reviews
  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    Retired
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Faulty cartridge. My printer kept shutting down with warning that cartridge incorrectly installed. I would reinstall and print from it but get same message next time When I replaced cartridge with new one everything worked fine

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Ink dries out!!

    Posted
    ProudMom
    • Verified PurchaserVerified Purchase

    Does anyone have a solution for this? I rarely use my printer, and then when I go to use it, the ink is “gone” and I have to buy new cartridges. All I can figure is the ink dries out.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hi,

      It concerns me that the cartridge seemed to dry out. I hope to be able to help you out with this though.

      Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos and graphs) will require more ink, especially if the paper is highly absorbent and the environment is dry.

      That said, I have a few tips that might help lower your ink usage:
      - You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
      - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
      - Instant Ink might be worth a try. Many customers like our available plans. They're based on how many pages you print monthly, which can save you money. You can check out the details at: HPinstantink.com

      When it seems that the low page yield was caused by a defective cartridge, you are always free to contact the seller for a replacement.

      If none of those tips work, and if a defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rating: 1 out of 5 stars

    Terrible

    Posted
    judy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I did not print very much and this cartridge was out of ink in a week and a half. Too expensive and does not last for more than 2 weeks. Sorry I brought the printer that uses these cartridges.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    good ink at a good price

    Posted
    balee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The ink was a good price for its value. The store even price matched it for me in order to save money! I will definitely go back when I need more.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Said it works on my printer

    Posted
    Darrell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Told the lady what printer I had she looked it up didn't work waisted my $$

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Ok

    Posted
    Star
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Ink is ink. Nothing special about it. Pretty reasonable.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    not great

    Posted
    Ink17
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    so little ink, not enough to print out my document

    No, I would not recommend this to a friend