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Customer Ratings & Reviews

Your price for this item is $24.89

Customer reviews

Rating 4.7 out of 5 stars with 2058 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the good ink quality, overall performance, and ease of installation of the 65 Standard Capacity Ink Cartridge. Many customers find it compatible with their printers and that it gets the job done. However, some customers have expressed concerns about the page yield. They report that the cartridge can only print a limited number of pages.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,058 of 2,058 reviews
  • Rated 1 out of 5 stars

    Wrong color Ink cartridge sent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on your automatic ink refill program. I needed a black cartridge and you sent color! I still cannot find a black one for my printer! Not a happy customer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Als

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this proud product because it didn't go with the printer that I had ordered it for and with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth purchasing due to limited use, better off buying a different printer brand

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi George,

      I am sorry that this has happened to you. Most people find that the XL is generally a better value.

      Also, you might find that Instant Ink is a good choice for you. With that you don't pay for cartridges, you pay by the page printed. More information can be found at: instantink.com

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You dont get much ink at all. Maybe max 20 pages and thats it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never bought this product I hope I wasn’t charged for it. I don’t even have a computer let alone a printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate buying printer ink. Might as well buy a new printer

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I’m sorry that you aren’t entirely satisfied with this cartridge. We always aim to provide a satisfactory product experience for our customers, and I regret that we fell short here. I can understand how disappointing this must be for you.

      If you want cheaper cartridges, I can recommend our Instant Ink program to you. Here you only pay per printed page and not per used cartridge. If you have used up all your ink, we also automatically send you a new one. We offer flexible monthly rates that also feed your needs. More information here: instantink.hpconnected.com

      If there is anything else, we can do for you, please don’t hesitate to contact us directly. We would love to help you amend any problems you might be having. You can reach us here: hp.com/contactHP

      Denise
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    NOT HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered on line and was given incorrect cartridge for my printer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      I am sorry that your cartridge was not the correct one. It is so inconvenient that you have to return it.

      Information about returning it to the store or by mail can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Wrong cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me for my printer and it does not fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inks not filled enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough ink. Cartridges were half filled. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I regret that your cartridge didn't seem to be filled correctly. That had to be disappointing, all right.

      You can return it or exchange it either to the store or by mail. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    This ink STINKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink smells like burnt popcorn when it prints. Do NOt buy it or your house will smell for weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink was dry. Prined ony few pages. Really bad.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink was dry. Prined ony few pages. Really bad. Will not buy again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Ravindra

      I am sorry that the cartridge didn't last long. You should have been able to print more than a few pages.

      Ink usage usually determines how long a cartridge lasts (unless it was defective). High-density prints (such as images and graphs) will run the cartridge out faster.

      If it appears that the cartridge was defective or damaged, you should be able to return it to the seller. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to order this product and shipped to my home helped 100%

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Want my money back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the item I want. I will like my money back

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Isaiah,

      I regret that your shipment was incorrect. That had to be disappointing.

      You can return it or exchange that cartridge either to the store or by mail. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    not so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging was good but when using it had no ink inside.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridge was empty. That seems disappointing.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy this - very expensive and almost out of date

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Upgrade to XL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work fine but to get the best results and not have to worry about running out of ink, upgrade to the XL version. You can thank me later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price!!! I thought that ink was more expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this almost 3 years ago, and it is still working wonderfully. People are amazed at the quality of my TV. Just be sure to also use high quality wiring.

    I would recommend this to a friend