The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Rated 2 out of 5 stars
Defective - won't hold charge
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I invested in this thinking it would be able to last most of my daughter's college career. Within days we realized the battery was draining really fast. Contacted seller, they said industry standard for a refurbished computer is 1 hour of battery life. Seemed really ridiculous to me. Checked with HP, turned off everything that could be draining the battery but nothing made any difference. I bought a new battery and installed it. Same issue, but not quite as bad. got maybe 4hrs out of it. Bought another new battery, same deal. There's just something wrong with this computer. So only 1 semester in, and almost nine hundred dollars later, I now need to buy another laptop.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
This laptop is touchscreen!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I bought this computer, I was looking for a laptop strictly for school. This laptop had the best specs out of all of the other ones that I was looking at. This laptop has exceeded my expectations and has ended up being better than the description of the product. After opening it and setting it up, I realized that IT IS TOUCH SCREEN. After doing some research, this model is touch screen because of the Intel 8th Gen Core i7! I hope that this helps anyone else who is looking to buy this laptop.
I would recommend this to a friend
Rated 4 out of 5 stars
Would buy again
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has worked out very well for its intended purpose. I would buy again
