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Customer Ratings & Reviews

Model:
T6M02AN#140
SKU:
5200202
Your price for this item is $33.99

Customer reviews

Rating 4.7 out of 5 stars with 142 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the excellent ink quality and ease of use of the 902XL High-Yield Ink Cartridge. Many find that it works well with their HP printers and installs without any issues. However, some customers feel that the price of the cartridge is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-142 of 142 reviews
  • Rated 3 out of 5 stars

    Run out too quick.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ink cartridges do not last as long as they should based on the price we pay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad cyan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge leaked all over. Needs to be returned. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am truly sorry about what happened to you. It is no wonder that you are disappointed.

      It is important to carefully unwrap this type of cartridge. While leaking is more common with refills, it can also happen with a damaged or defective cartridge.

      There is a vent near the cartridge label that will normally open when the tab is pulled completely loose, and the outer plastic covering is removed from around the cartridge. That vent has to be open to prevent the cartridge from leaking when you twist off the orange tab prior to installing the cartridge. On defective and remanufactured cartridges, you might have to clear the vent with a straight pin to keep it from leaking.

      Information about returning it to the store or by mail can be found at: www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary Chris
      HP Care
      hp.com/support HP