Customer Ratings & Reviews
- Model:
- 3YP00AN#140
- SKU:
- 6332243
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the good ink quality and ease of use of the 962 3-Pack Standard Capacity Ink Cartridges, noting its simple installation and replacement process. Many customers find that the ink cartridge works well with their printers. However, some customers feel that the price of the ink is too high.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink has already run out, more or less within a couple days it was gone. Seemed as though they were never filled.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that this happened. If you think it wasn't properly filled and don't want to try taking back to a local Best Buy, you can try contacting them about a return by mail.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
Old Cartridges
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old cartridges sent - only 80% full. Yellow cartridge was inoperative. Had to buy a yellow from Amazon which was more expensive but much more reliable.
No, I would not recommend this to a friendShipping suck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping was very late around 15 minute before closing time is not worth paying the extra ship when shipping was very late
No, I would not recommend this to a friendWrong INK!!! and no returns
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit the printer that Best Buy had associated with
No, I would not recommend this to a friendCartridges were previously used
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box was unsealed, and the cartridges were not secured in a foil package like they usually are
No, I would not recommend this to a friendColor ink for the HP dries up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every purchase was frustrating. The ink would only last about three months with very light usage. It was getting more expensive to replace cartridges than replacing the printer. I finally decided to trash this model and go with the Officejet. So far so good.
No, I would not recommend this to a friendService was poor. Ink stock in store was empty.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never did receive the colored ink. Received black ink twice. Numerous emails contradicting each other about whether the colored ink was being shipped wasted a lot of my time.
No, I would not recommend this to a friendNot worth it unless you have a membership with HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink doesn't work unless you have a membership with HP.
No, I would not recommend this to a friendUnreasonable manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Manager is rude and not open to hearing complaints regarding anything. Would not talk with me in person and would only communicate through associates. Unacceptable.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."Just got these ink cartridges for my HP printer and they work like a charm! Prints are vibrant and crisp, no issues with quality. Easy install, haven't had any leaks either. Price was decent too. If you're looking for legit HP quality without breaking the bank, these are a solid choice.
I would recommend this to a friend BAD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BAD !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Eddie,
It appears you have strong feelings about the product. I'm very sorry you didn't receive superior results.
Did the cartridge work at all? If so, then the issue might be a clogged or dry cartridge. Error messages provide a lot of information for troubleshooting.
Did your printer say anything? If there is anything else HP can help you with, reach out at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got empty or dried… once open you can’t return it .. That’s Best Buy policy… waste of money
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
While I cannot change the policy that Best Buy, our vendor, has set up, I can offer some suggestions. It’s a shame the cartridge missed your expectations. It is unlikely the cartridge would arrive empty. The dried cartridge also has remediation measures. A damp cloth applied to the printhead is a great start. I would double-check that the printer registered the cartridge in the system. If you have any other questions, contact us at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
To expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To expensive. Runs out only after a few hundred pages.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there Josiah,
I want to explain what happened and set expectations. Our cartridges have results based on an average. From user to user, these results will vary. I suspect this result is lower due to personal use. Did you print a bunch of pages at once? There could be a clog. Did you print anything with color? Photos use the greatest amount of ink.
Amanda
HP Care
www.hp.com/support/
HP Ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The items were returned because they did not work.
No, I would not recommend this to a friendLegalized Robbery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish there were options to buying these absurdly expensive ink cartridges...
No, I would not recommend this to a friendNot somgood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You sent me a 964 cartridge, so it went in return.
No, I would not recommend this to a friend- Pros mentioned:Ink quality
HP Ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned HP printers in my office and home for years. I find them to perform well and their ink makes great prints. Only wish they didn’t change ink cartridge #’s for every new model printer.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer Ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy to buy! Love it when items are in stock!
I would recommend this to a friend - Pros mentioned:Ease of use
Print
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and easy to use and install. Good job
I would recommend this to a friend - Pros mentioned:Ink quality
Ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good item that was necessary to purchase at the time.
No, I would not recommend this to a friend