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Customer Ratings & Reviews

Your price for this item is $63.89

Customer reviews

Rating 4.8 out of 5 stars with 769 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 962XL High-Yield Ink Cartridge's excellent print quality, ease of use, and competitive price. Many appreciate the long-lasting ink and straightforward installation process. While some users experienced compatibility issues, the overwhelmingly positive feedback points to a generally well-received product. The product's ease of installation is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 769 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy AnotherSurvey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too Many surveys. Great Product, but too often too many surveys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink a dink a cartridge of ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ink. I installed it, It inked, it inked well. BB had the best price vs another brick and mortar store nearby and even online at amzn, wally world and his friend Sam

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ink

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in for the buck I love my hp printer and this ink is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    It last a long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ink cartridge that fits my HP printer. I really like how east it is to remove the old one and replace with the new. Use XL for black so i don't have to replace so often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderfull

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its seems like good vut when i use its an awesome impelent i like this product alot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ink but way overpriced. Best Buy free shipping makes its better.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Educate Yourself, Read the “Instant Ink” Terms!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carefully Read the “Instant Ink” Terms! And then dismissed them because they do not apply. The programs has nothing to do with the amount of EQ use instead the HP branded instant program charges you per page that’s right for each piece of paper you print paper you have purchased resolving the dispute with this division of the HP Corporation is likened to freezing water in a hot oven! The buyers you need program for the cartridges is time tested and highly recommended. If you have more than one printer, or the need for more than one printer, be certain that they both use these same cartridge for economies of scale.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the HP 9010e for one year, and I love it! High yield with the XL cartridges, with excellent print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Black printer ink replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, great color, a little expensive, but worth the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    FAST SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so grateful for your fast delivery service on this ink. It is a good product priced competively in the market place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is the best around, i love the printers, computers and ink subscriptions that they offer.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    XL review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XL gives you more ink to print and saves time. The XL reduces trips to the store to purchase ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good but expensive!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting! Great Product! Could cost a little less! Just a suggestion! Great but expensive for small businesses operating on macro budgets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sevice. Product was of high quality. Service was prompt. Workers were very helpful and courteous. Product ordered was in the store when I arrived I didn’t have my order number but worker assured me that it was no problem and she looked up the item using my drivers license. I would recommend Best Buy to anyone. One of the workers also helped me locate copy paper since it was moved. Awesome experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    ink cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working like it should ,easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    HP toner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Black toner! So easy and clean to insert in the printer. Long lasting - great color.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great product and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that there are less expensive generic versions that work with HP printers, but I have always found that the factory authorized ink provides the best output of documents and does not create any issues for my printer which i have used for the past several years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Hp ink cart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Very easy to install. Last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pleased. Slightly more expensive than offbrand, but actually works well versus th e low quality substitute on Amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person helped me find it quickly, answered a question or two . Fast and easy check out.

    I would recommend this to a friend
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