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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 778 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the 962XL High-Yield Ink Cartridge for its excellent ink quality, overall performance, and ease of use. Users also appreciate its compatibility and simple installation process. The primary concern expressed by some customers is the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 778 reviews
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Hp has great ink cartridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These HP ink cartridges are great. They are a little expensive as my husband will say the printers are so cheap we should just pitch and buy a new one because it comes with ink. But he doesn’t understand those are tiny cartridges. These ones are ex large and last longer. We do a lot of printing too. We’ve tried the Hp ink subscription but that seemed to get expensive so we cancelled. Buying these seems much more practical especially if you can get them on sale. Just be sure to watch the expiration date. Your printer will see it. Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    High quality ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean non-smearing ink. Easy to load and no problem with immediate printing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ink is ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IDK its ink it worked in my printer, printer needed ink so i got ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and long lasting for the price. The XL version it's most convenient for office use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    10/10 Recommended Ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and start printing with a very quick turnaround. Drys fast and leaves a crisp color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to replace in the printer. Ink quality is great! Highly satisfied with Best Buy team for helping me find the correct cartridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another booooring review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty expensive, but i needed it, so thats why i bought it lol

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. HP inks always do. Why 50 minimum characters, ain't gonna date it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Take out and put in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Peasy .. takeout old ink cartridge and put in new

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink, being made for HP, is great. Provides bold, clear print with no smuggling or smearing.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great, Sharp, Colour!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the ink to be great as far as the sharpness of the colour, and how it lasts a long time, as I really do a lot of printing of information. I like to have copies of anything that’s important to me. So I happen to use my printer very often for a lot of different things that are going to make a difference in my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person helped me find it quickly, answered a question or two . Fast and easy check out.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    HP ink is always reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel that I will good quality out of an HP ink product. I do feel the XL size is a better purchase than standard size. I do wish HP could lower their prices on all of their ink or allow retail stores to offer coupons/discounts without excluding HP ink in fine print. My less than excellent score is due to the price not the quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    HP 962 Xl print cartridege

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cartridge and last a long while -- easy to insert; need to reivew the price however. Sometimes the price is less in other stores

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    HP 962XL Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right cartridge. No issues with Printing or smearing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good ink

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ink. What else is there to say? It works like it should and is easy to install. Wish it wasn't so expensive or at least would go on sale from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Ink Resupply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for work. I needed this product and Best Buy was there to provide. Very grateful for the ease of finding in store.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality Ink! I would highly recommend HP ink. I just wish they'd come down in price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always buy name product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to buy HP product because the imitations don’t work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP ink cart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality & conveient at a competitive price. I recommend Best Buy for this product.

    I would recommend this to a friend
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