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Customer Ratings & Reviews

Your price for this item is $63.89

Customer reviews

Rating 4.8 out of 5 stars with 756 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the 962XL High-Yield Ink Cartridge's excellent print quality, ease of use, and competitive price. Many appreciate the long-lasting ink and straightforward installation process. While some users experienced compatibility issues, the overwhelmingly positive feedback points to a generally well-received product. The product's ease of installation is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 756 reviews
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Hp has great ink cartridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These HP ink cartridges are great. They are a little expensive as my husband will say the printers are so cheap we should just pitch and buy a new one because it comes with ink. But he doesn’t understand those are tiny cartridges. These ones are ex large and last longer. We do a lot of printing too. We’ve tried the Hp ink subscription but that seemed to get expensive so we cancelled. Buying these seems much more practical especially if you can get them on sale. Just be sure to watch the expiration date. Your printer will see it. Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to replace in the printer. Ink quality is great! Highly satisfied with Best Buy team for helping me find the correct cartridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product and Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and Product for my Printer! Especially my Online Service with Christina, she was Professional and a complete Expert!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good ink

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ink. What else is there to say? It works like it should and is easy to install. Wish it wasn't so expensive or at least would go on sale from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    HP 962 Xl print cartridege

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cartridge and last a long while -- easy to insert; need to reivew the price however. Sometimes the price is less in other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newsletter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is part of the aforementioned project and was very badly needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    HP ink is always reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel that I will good quality out of an HP ink product. I do feel the XL size is a better purchase than standard size. I do wish HP could lower their prices on all of their ink or allow retail stores to offer coupons/discounts without excluding HP ink in fine print. My less than excellent score is due to the price not the quality

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    The best replacement

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choose the right answer each time, purchase the replacement cartridges from Best Buy because you know they will fit each time.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality Ink! I would highly recommend HP ink. I just wish they'd come down in price.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Overall performance

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and pickup. HP is a good product and lasts for quite a while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ink cartridges, they last a long time and are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great ink for HP Printers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with orignal hp ink. It always gives consistent results.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Installation

    Rated 5 out of 5 stars

    Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Ink looks professional. Easy to change.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Excellent ink

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and prints great. I would recommend this for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp 962xl ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 962xl ink works perfectly on my HP copier.Copies beautifully

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    HP Ink is always good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ink. It works with the printer and was quite easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    HP-962XL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 962 XL cartridge does exactly as advertised. Easy to install, lasts the recommended amount of pages. I would recommend this cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Fantastic Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with the quality of this product and the quality of the print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so hard to find the correct ink for our Hps and Best Buy is to go to store for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    High Yield XL Cartridge is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High yield cartridge is the way to go. Long lasting. Easy to install.

    I would recommend this to a friend
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