Customer Ratings & Reviews
- Model:
- 22-aa0010
- |
- SKU:
- 6465335
Customer reviews
Rating 4.4 out of 5 stars with 138 reviews
(138 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the Chromebase's touchscreen functionality, ease of use, and speaker quality. Many appreciate its attractive design and find the price reasonable for the features offered. Positive comments frequently highlight the crisp, clear sound and the user-friendly interface. The overall impression is one of a well-designed, affordable, and enjoyable device.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Touch screen
Rated 2 out of 5 stars
Ehhh...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so impressive. Stopped working on the 3rd day. I exchanged it but the concept and screen were awesome.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Worthless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was not for me. Returned it immediately. No real fuction or use. Seemed like a waste of my money
No, I would not recommend this to a friendRated 2 out of 5 stars
Don’t get a chrome tower.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I inadvertently ordered this model online thinking I was ordering a Windows 11 model. This is Chrome tower. I decided to give it a chance for 3 weeks since my needs are basic. I did like the Bluetooth keyboard and mouse and the swivel monitor but that’s where it ends. One app I use stopped working and there is no Google support. When I spoke to an HP rep he said he does not recommend this model because of lack of Google support. I returned and exchanged for a Windows model.
No, I would not recommend this to a friendRated 2 out of 5 stars
Screen is dull and just "off".
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the concept of this, but the display seems very dull and almost yellow across half of the display. I hope I just got a lemon. the limited reviews I've seen talk about the display being bright. Not mine. I'll be returning it, but hoping to see one on display at a store so I can confirm if I got a lemon. If I can confirm, I'd re-purchase this hopefully getting a good one.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Anthony,
Sorry to hear that you're having trouble with your new computer. I believe this is an easy problem to fix, so don't worry. I'm happy to help steer you in the right direction.
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=display-touchscreen-issues There, you will learn how to correct any issues with the brightness of your monitor.
If the problem persists, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
Alexis
HP Care
Rated 2 out of 5 stars
Trash - DON’T BUY IT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the first 4 months - now it randomly crashes and closes apps or windows - will not wake from sleep and just all around trash - I am returning it & getting my money back - I’ve only had it for 5 months
No, I would not recommend this to a friendRated 1 out of 5 stars
Bought 2, same problem w/keyboard not pairing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and only one cable, and the display, but I have had so much trouble getting the keyboard to pair up. I could not get the first computer's keyboard to pair up to Bluetooth, despite four calls to HP, and many frustrating hours trying to get help over five days. I returned it, got another pc (you have to return the entire set), new keyboard did pair, but goes off several times a day, and it's hard to get it to pair again. Now, the mouse is doing the same thing. Think I am returning this one, and buying a different computer. I do not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cannot turn off the onscreen keyboard!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love every feature but one. I have a Logitech - MK320 Full-size Wireless Optical Keyboard and Mouse Bundle. I cannot disable the on-screen keyboard. I have followed the Google OS instructions to disable the on-screen feature. That has not worked. The Best Buy site description of this chromebase offers a Logitec MK 540 with a bundled price. Is that the only Logitec keyboard that is supported by this computer? My keyboard worked fine for a few days and then the onscreen keyboard keeps popping up. VERY ANNOYING.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bluetooth does not work stay connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total crap…how HP and Google can release a product where the blue tooth drops out out of the blue every time you use the pc is crap. Stay far away from this all in one. I liked the concept, the rotating screen and wireless keyboard and mouse but my god man how the heck are you to use the device when both keyboard and mouse Bluetooth connection drops out and all you can do is rebooting the device. And yes, I have the most current Chrome updates installed.
No, I would not recommend this to a friend- Pros mentioned:Speaker quality, Touch screen
Rated 4 out of 5 stars
Very nice, sleek All-in-One Chrome computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. I've wanted to go back to a desktop computer for years, but there were no Chrome-based All-in-One desktops until now. I compared this HP to the Acer and decided to upgrade from a HP 14" Chromebook to this HP Chromebase. It was very easy to set up, and even connected instantly to my HP printer, which surprised me because setting the same printer up with the 14" Chromebook was a nightmare. The screen resolution is very good, but I found that changing the zoom setting to less than 100% helps some pages look sharper. Someone mentioned that their screen was yellow. I found the same thing initially, but discovered that the adaptive night mode was turned on by default. I turned that off and adjusted the brightness settings and am very happy with the overall display. The rotating screen is great and changes orientation very quickly. It's nice to be able to read a long article in vertical mode, as it cuts down on the amount of scrolling required. My only complaint, and the reason I took off one star is the mouse and keyboard. While the keyboard is "full size", it doesn't have a number pad and just seems a bit too small. They both connect very easily via Bluetooth but the keyboard goes into sleep mode every few minutes, so that there is a lag of a few seconds when you start to type anything. My biggest complaint: the mouse jumps when trying to scroll up or down. Changing the scroll speed in the settings didn't correct this, and it got so annoying that I just gave up and changed out the mouse and keyboard to an old trusty Logitech. The speaker is very impressive and watching videos on this is as good as any TV I have. I haven't done any Zoom meetings yet, but it has a switch that lets you turn off the camera, microphone or both during a meeting. I only use the computer for web browsing, some light apps and an occasional spreadsheet or word document. It is more than adequate for that amount of light use. I don't know if it is suitable for more intense business applications, but for students and home use, I would definitely recommend it.
I would recommend this to a friend - Pros mentioned:Price, Speaker quality, Touch screen
Rated 5 out of 5 stars
Kids Absolutley LOVE it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros- Purchased from kids to do homework on and set up was easy peasy. Processor is fast. Looks are great. Screen good! Speaker has good sound and loud. What I love the best is that since its for the kids, it doesn't have all the apps that are available but not noticable on screen. Especially, since we are using it for school syncing to Google Classroom. Also, it was very afforable and needed for kids homework. Cons- Keyboard is small but it's perfect for the kids. I (adult) have used it with no problems.
I would recommend this to a friend Rated 1 out of 5 stars
Wouldn’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was frozen from the time it was turned on. We called HP, after being on the phone with them for about an hour, they recommend too return it. They couldn’t get it to work. It was returned. Also the keyboard was not full size.
No, I would not recommend this to a friendRated 1 out of 5 stars
Chromebase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible had various connection issues, keyboard and mouse called tech support all they offered was a return for repair NEVER AGAIN BUM PRODUCT
No, I would not recommend this to a friendRated 1 out of 5 stars
nocomment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was damage; sent it back the next day; you have it; I am waiting for my refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many problems, even 20 year old grandson encouraged me to take itback.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks very much for your review. I'm sorry to hear that the computer did not meet your expectations. We always aim to make our customers happy, so if we can assist you with this or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Best Chromebase EVER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device, love the swivel screen, and Chrome OS runs super smooth! A great device for family and casual use. Can't wait for the i3 version to come out too, I'll probably upgrade again.
I would recommend this to a friend Rated 5 out of 5 stars
Good job hp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice very sexy hardware right there it would be an amazing tv
I would recommend this to a friend- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Nice Chromebook.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this desktop as a Chromebook as it has the screen size of a desktop monitor.
I would recommend this to a friend Rated 5 out of 5 stars
upgradable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received mine on December 21 Tuesday. It runs smoothy even with the included 4 GB DDR4 3200 memory in this chrome OS. The Geek Squad at Fox Point WI did a wonderful upgrade to increase RAM to 16 GB. Terrific service! By the way, the camera has a higher resolution than other all-in-one desktop computers.
I would recommend this to a friend









