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Customer Ratings & Reviews

HP - Classic Desktop - Combo Wireless Keyboard and Optical Mouse - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 715 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 22 Reviews
  • Rating: 1 out of 5 stars

    Awful, but what did I expect for the price

    Posted
    RandallFlagg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So this keyboard and mouse are just awful. I have an HP desktop and I usually buy Microsoft keyboards and mice, but they're getting hard to find locally,everyone stocks logitech. I haven't had any good luck with that brand, but that's a different review. I saw this inexpensive combo and since it's HP, I figure it will work good with the desktop. NOPE, no matter what USB port I put the dongle in or how close I got it to my work area, it would miss keystrokes, the mouse would freeze and I know it was lousy communication between the wireless. The combo lasted less than 3 days before I threw it on the floor. Now it definitely doesn't work. It didn't cost enough to bother taking it back, the gas and my time are worth more than the purchase price. This combo pack should come with a dollar taped to the box so when you toss it in the trash can, you can actually say you threw something of value away. It's that bad.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    No replacement parts

    Posted
    Red519

    The keyboard and mouse are good, but if you lose or damage the USB receiver, the whole unit is useless. My USB receiver was damaged and HP does not sell replacements, nor will the unit work with a Bluetooth USB receiver. The USB connector is tiny and easy to lose/break. Too bad that it doesn't store in the mouse (like others) or this might not have happened. I'm just upset that now I have to buy a whole new unit instead of just replacing the receiver. If you are going to never move the computer or unit around, then this would be fine, definitely not useful for portable use.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Cheap and worst

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Read tons of review before purchasing this item. Thought it would be good. Turned out to be very bad. After a week of use, I am buying a better one. Surprised HP is selling products of such poor quality. Issues: 1. Some keys need to be pressed with certain force that too at a certain angle. This is especially problematic when you type a password that is not echoed as such. 2. Pressing keys creates lot of noise 3. No lighted indicator for caps lock. 4. Mouse movement is not smooth.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Stay away

    Posted
    Syamjith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Started having issues with missing key strokes. Lot of trouble loging into sites with passwords. You will definitely miss some characters. It's pain. Mouse works fine though. I wanted to return it but I missed my return deadline buy a day. Please stay away from this product. I wanted another one, but it's only two months and don't have money for another one right now. So planning to use it as long as the mouse works.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worse wireless product

    Posted
    Habu87
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this product for my work in order to facilitate my work space - out of nowhere the keyboard will stop working; battery has to be switched frequently; and must admit as well that some time I need to bang the keyboard on my desk in order to make it work properly. Been dealing with this for years in which now I regret it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    keystrokes are a disaster, non strikes rule.

    Posted
    Roadmap40
    • My Best Buy® MemberMember

    Picture a child playing a piano for thefirst time, hammering keys. That is what you need to do with this piece of junk, even on the space bar. (I purposefully didn't correct the non-space in the first sentence. This has been a problem from the start and I would have returned it if I hadn't put the box out for recycling.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Dont buy this junk

    Posted
    REis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After 3 weeks of regular use, keystrokes are not registering, a few keys require abnormal force, and the mouse wheel is erratic now as of yesterday. Best buy refuses to return and HP says that they no longer support this keyboard even though it is new. Buy Microsoft or Logitech and stay away from this junk

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Key boards worked for 2 weeks

    Posted
    Charley
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This item was terrible the keys didn't work. I couldn't use the alpha keys or numeric! There was no number to call for assistance. It was a piece of crap!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Returned next day

    Posted
    JPYS
    • My Best Buy® MemberMember

    Purchased this because it was on sale. I needed to replace my keyboard and mouse combo for my office and returned the next day. Keyboard worked fine, mouse lagged and was glitchy.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Defective product?

    Posted
    Greg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The range was pretty bad. I could barely type. I keep my PC on my desk and i had to pick up my keyboard in order to use it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Works great

    Posted
    mandm69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love my new wireless keyboard. So easy to use and the price was very reasonable. Also it shipped in a very timely manner. I love Best Buy.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality

    Posted
    MissDolly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    You get what you pay for...it's cheap. The keys are not easy to use. They are loud and take effort to press.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    lasted two weeks died an ignominious death

    Posted
    customerx

    on the day after the return policy ran out it died, just stopped working without and preamble.DO NOT buy this keyboard.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not good

    Posted
    35187469
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Keyboard slides around on desktop, nothing there to hold in place. Going to have to return due to poor design, keyboard is unusable.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Did not work properly. Had to return.

    Posted
    fastnana
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    What more can I say, than the above summary. Without saying it, salesman seemed to be aware of problems when I went to look at another brand.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    not the best

    Posted
    RiaRuf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    no light keys i.e, the cap locks or num lock key doesn't indicate when on....not the best feature.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Never again

    Posted
    OscarAlex
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Never again, lost the connection, stop to work, is sleeping o save energy

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Junk

    Posted
    ClickHppee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Eats through batteries, up arrow button didn't work. Played along for a few weeks and then trashed it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    returned

    Posted
    Lordsteven
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    it wouldn't work well had problems with it had to take it back

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not that great

    Posted
    Crdel
    • Verified PurchaserVerified Purchase

    The key broke in the first week the buttons stop working

    No, I would not recommend this to a friend