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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2282 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the DeskJet 2624 as a great printer for its price point. They appreciate the easy setup process and the convenience of wireless printing. Many users are also impressed with the print quality and compact size of the printer. However, a few customers have expressed concerns about the slow printing speed and durability of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,282 reviews
  • Rated 3 out of 5 stars

    Did not like ink performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this printer in November Deals and i have already refilled the ink twice within 2 months. Look for the different printer which ink lost longer and print more documents

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I would have known you had to have the phone connected to an app that the printer is connected to & all this extra stuff, I would have got a different printer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good general printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printers serves its purpose but dont expect any magic. Scan quality is also good and fhe product does not present any connection issues at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer cartridges too high!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Printer is excellent, but for someone like me who runs multiple copies [300 per month], the cartridges are too expensive, so I returned this item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The price was good but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the printer on a deal for $19.99 , but every time I wanted to print out a document it would say the color ink cartridge is empty. The box comes with one black ink cartridge and one color ink cartridge. I didn't understand how it was still recognizing it as empty. I even updated the firmware as instructed by HP's help website - still didn't work. I had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK OK...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value to the money. but they works only for 1-2 years. after that i had issues with the ink/not printing properly..etc..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for with this printer. Quality is not great but I signed up for free ink plan for occasional printing needs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink does not last long.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink does not last long and changing a cartridge is delicate. However, the price in relation to need is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soaking wet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered soaking wet. Had covered canopy left in puddle. Very disappointed. Over seas CS is very sad as well. Was meant for gift now dunno.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is not up to date with internet setting or wifi. It works on 2.4 when I'm on a 5G wifi setting so it not linking wireless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently setup printer, time will tell. once advice do not sign up for instant ink, not satisfy with them. I may return printer ???

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It ok for the price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use it for school printing but it runs out extremely fast & the ink is so expensive to replace.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the printer on black friday. So far it does a good job printing but the black ink it came with is not functional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't buy ink for what it cost. Problematic for older folks who aren't so savvy with computers and phones to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 1 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer! Small and compact, fast printing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great printer for people who don’t print a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would only recommend this to people who rarely print and just need one every once in a while . Very basic features .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is ok. I had problems connecting my device to the printer wirelessly in the beginning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No more free plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it prints and scans adequately, be informed that the free ink option that was heavily promoted when this device came out suddenly was dropped and now requires a paid plan. Reading the fine print, it appears that this was HP's plan all along, as it was clearly stated that they could change the pricing with one month's notice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy ink?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to pay a monthly installment in order to use this printer, which I find kind of weird but it works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uses tons of ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints well but uses tons of ink. While it is a good price, you will easily make up for it in ink within 3-6 months

    No, I would not recommend this to a friend
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