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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 160 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the DeskJet 2652's ease of use and excellent print quality, frequently praising its simple setup and impressive results. Many appreciate its affordability and convenient wireless connectivity, enabling seamless printing from various devices. The printer's compact size is also a plus for those with limited desk space. While some features are less frequently used, the overall positive feedback highlights its value for everyday printing needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 160 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is just the right size for my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clean and helpful,Love my new printer,no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall but not as quiet for a small printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer does all the functions that I need for a simple printer, added bonus of scanning comes in handy. Have had trouble keeping the printer connected to the computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little confusing to set up

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing to set up but otherwise great! You don’t NEED the app to print but it makes you use it I would suggest just connecting via WiFi to print.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s alright.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. But lags when getting a huge printing job and easily disconnects from my phone when I’m sending a print job.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit connects via Bluetooth so make sure you understand how the connection works and how to order ink online if you choose.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Really good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is really good but it stop printing and we don't know what is going on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Requires 2.4ghz Network; Cannot Recognize 2.4Ghz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the price was fantastic, and I have had good experience with HP in the past both at work and home. The product was delivered in excellent condition (thanks BB), but this is the end of the good part. The HP Smart app said it can't recognize my Xfinity network (mixed 5 and 2.4 ghz). I split out and renamed the 2.4g network separately, yet it still couldn't set up the printer. So... I looked for the alternate set up method using USB cable. Guess what not in the box? A USB cable! Fortunately, I had one. I proceeded with the setup, and guess what the set up required? Wi-Fi internet connection!!!!!!! Guess what is not evident in any of the help menus, documentation, or internet? Human interaction options. I spend 45 mins on the phone with Xfinity who was very sympathetic and helpful, but they could not help me either. I passed on their option to send out a service guy now knowing this is a printer issue with no resolution pass. I have spent more than my hourly rate trying to get this thing to work than I paid. I am no luddite by far, but I am ready to reenact one of the best scenes from Office Space. This printer is being returned for tomorrow.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m so sorry to hear your printer would not connect to your wireless network. I can understand how that would be quite frustrating, especially after making the effort you did to modify the network. Because we want our customers to have good experiences, if you've not returned the printer yet, let’s see whether I can offer some helpful suggestions.

      Because you need more hands-on troubleshooting than I can offer here, I recommend you contact us directly at +1 800-474-6836 so we can address your situation. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      We look forward to talking to you and making this right.

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little printer. It is perfect for home use for my kids now that they are online learning due to the Covid19. Thank You Best Buy for your incredible service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, nothin fancy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. No issues. Not the best quality printing, but it’ll work for a home printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Make sure you set up the printing right or you will need more ink more often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - DeskJet 2652 Wireless All-In-One Instant Ink

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my home office. It only lasted eight months before it died.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    For the price is does great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price. It’s light weight and easy to use,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a decent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up wasn’t as easy as my past Hp printers. The instructions were lacking. It does what I need it to do. I’m not a fan of the partial ink cartridges that only give you about 20 pages before you have to buy a full one. I’ve only had it a month and had to go buy emergency in today. For the price it’s decent.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer but not like the last hp one I got but it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice inexpensive printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer for my small business. This does the job great. Compact enough to keep on my desk along with my 2 monitors. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good but ink runs out quickly, but was specified

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for power users of printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a family member. Thankfully they don’t use it much since it doesn't support heavy usage. Limited WI-FI access to 2.4G only so you have to switch to that channel from any device to access it. Cartridges are expensive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I receive my printer and it was easy to configure.

    I would recommend this to a friend
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